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Resort Style Luxury Apartments The Woodlands
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Luxury & High-Rise ApartmentsFurnished & Corporate Apartments
27Seventy Lower Heights
Luxury & High-Rise Apartments
- Service
- Luxury & High-Rise Apartments
- Reviews
- 367
What We Found
Staff like Isaiah and Ray make leasing feel personal and welcoming, and the apartments deliver on spacious layouts, quality finishes, and amenities that stand out in the Heights. Residents report strong recent communication from management, too.
The catch comes at move-out and during occupancy. Reviewers describe aggressive deposit recapture ($109 returned from $800), surprise charges for lightbulbs and amenity bookings, appliances that break and stay unfixed, and a tonal shift from leasing staff to move-out indifference. Guest parking towing and fee creep have left some feeling nickeled-and-dimed.
Praised for
- staff enthusiasm and care (Isaiah, Ray, Jasleen, Hannah)
- spacious units with quality finishes
- excellent amenities and common areas
- convenient location near downtown and retail
- responsive management communication recently
Watch-outs
- aggressive deposit retention and move-out fees
- enforcement tactics (towing, amenity reservation fines, lightbulb charges)
- unfair guest parking and signage gaps
- appliance failures and slow repair response
- bait-and-switch: friendly during leasing, dismissive at move-out
friendly-staffresponsive-managementmodern-amenitieshidden-feesmaintenance-delays
Best for: professionals seeking design-forward apartments with strong leasing-staff experience in a walkable urban location.
Think twice if: you plan a short residency or worry about unexpected fees, deposit recovery, or appliance reliability and repair speed.
What this Community Does Well
- spacious, well-finished units above comparable properties
- standout staff (Isaiah, Ray) known for care and charisma
- modern amenities: speakeasy, pool, health hub
- prime walkable location near retail and downtown
What to Know Before Signing a Lease
- Staff members Isaiah, Ray (also called Rey), Jasleen, and Hannah consistently praised for engagement and professionalism during tours and onboarding.
- Pet deposit ($450 noted in one move-out complaint) plus standard deposit ($350+).
- Move-out bay overbooked; guest parking system glitches led to towing without clear on-site signage.
- Appliance failures mentioned: washer, freezer, microwave not replaced despite work orders.
- Lightbulb replacement charged as resident fee; amenity spaces (speakeasy, BBQ area) require reservation and payment.
- One resident reported $800 deposit reduced to $109 refund at move-out.
How Residents Rate Management, Maintainance & More
- Luxury & High-Rise Apartments
- Spacious, well-finished units with high ceilings praised; amenities (speakeasy, pool, health hub) called stunning and a step above comparable properties in the area, though charged separately.
How This Community Compares
- Rated 4.4 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
- Has more Google reviews than 92% of the businesses in this directory.
What Residents Are Saying
welcoming staffhidden speakeasyquiet apartmentmove in processspacious unitstour experienceleasing processfloor plansefficient tourproperty tour
How We Score Communities
How We Score Star rating 59
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Ratings by Category
5
307
4
7
3
5
2
6
1
42
Common Questions About This Community
- Who should I ask for during a tour?
- Isaiah, Ray (Rey), and Jasleen are mentioned repeatedly in reviews for engaging, thorough tours and genuine care in the leasing process.
- Are pets allowed?
- Yes; pet deposits are charged separately (one review notes $450 pet deposit plus $350 standard deposit).
- What happens if the guest parking system is down?
- Recent reviews report the system has glitched, and guests towed without clear on-site signage about floor restrictions. Contact the office before parking to confirm guest registration worked.
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