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3800 Main

Updated 2026-10-23 · 3,029 reviewed · 204 listed · Scored from 438 Google reviews · How we rank ›

3.9(438) 65 composite score See reviews on Google ✓ Google-verified
3800 Main
Location
Midtown, Houston
Reviews
438
Best for
Renters who value responsive leasing help and large units and can tolerate pest control visits

Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.

What We Found

Reviewers who praise this building mostly point to leasing agent Ashley and a smooth move-in. The 5-star reviews are often recent and short. The 1-star reviews describe a different experience: roaches, dirty common areas, and slow or missing management replies.

Positive reviews focus on the leasing team, especially Ashley and Latocha, who guide applicants through approval and move-in. Several praise the large units and floor-to-ceiling windows. Negative reviews raise repeated complaints about pests, trash in halls and stairwells, a broken elevator, gate problems, package theft risk, and a towing company tied to the parking registration.

Praised for
  • Leasing staff, especially Ashley
  • Helpful move-in process
  • Spacious units and views
  • Friendly neighbors
Watch-outs
  • Roaches and pests
  • Trash and dirty stairwells or hallways
  • Towing and parking registration rules
  • Unanswered phones and slow management replies
  • Package security
  • Broken elevator and gate
friendly-staffresponsive-managementmodern-amenitiesclean-facilitiespest-issuespoor-communicationunresponsive-officemaintenance-delaysnoisy-neighborspackage-thefthidden-fees
Best for: Renters who value responsive leasing help and large units and can tolerate pest control visits
Think twice if: Roaches, trash in common areas, towing rules, and slow phone replies appear often in negative reviews.

What this Community Does Well

  • Helpful leasing staff, especially Ashley
  • Large units with floor-to-ceiling windows
  • Pool, fitness center, and sky lounge per website
  • Wheelchair-accessible entrance, parking, restroom, and seating

What to Know Before Signing a Lease

  • Ashley is named in many reviews as a helpful leasing agent
  • Latocha is also praised for helping with applications
  • Reviewers describe a parking towing system tied to an app registration, with a $320 impound fee cited
  • One reviewer says a garage elevator was down for months
  • Website says the complex is Handicap Friendly and Equal Opportunity Housing

How Residents Rate Management, Maintainance & More

Affordable & Income-Based Apartments
One recent review says the leasing agent helped secure essential housing approval.

What Residents Are Saying

helpful staffleasing processelevatorsspacious unitsfilthy stairwellsresponsive stafffloor to ceiling windowswelcoming atmosphereapartment tourswalkable

How We Score Communities

How We Score
Star rating 27
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Ratings by Category

5
292
4
25
3
12
2
14
1
95

Common Questions About This Community

Does the complex have wheelchair access?
Google lists wheelchair-accessible entrance, parking, restroom, and seating. The website also says it is Handicap Friendly.
Are there pest problems?
Many negative reviews report roaches, and one 5-star review says pest control runs monthly. Reviews conflict on how well it works.

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Last updated 2026-10-23