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Resort Style Luxury Apartments The Woodlands
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Furnished & Corporate ApartmentsStudent ApartmentsLuxury & High-Rise Apartments
500 Crawford Downtown Apartments
Luxury & High-Rise ApartmentsPet-Friendly Apartments
- Location
- Downtown Houston, Houston
- Services
- Luxury & High-Rise Apartments, Pet-Friendly Apartments
- Reviews
- 322
- Ranking
- #54 in Luxury & High-Rise Apartments
- Best for
- Downtown renters who want walkable access and attentive leasing staff
Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.
What We Found
Reviewers who praise 500 Crawford mostly point to friendly leasing staff and an easy downtown location near restaurants and the ballpark. Several name specific staff members, including Brayden, Heather, and DeAndre, for quick, helpful service.
Complaints centre on management. Some residents describe a manager's rude treatment, dirty elevators, trash chute smells, and repeated smoke complaints that went unresolved. Several reviewers say the building feels well run, but these problems stand out.
Praised for
- Helpful leasing and office staff
- Downtown location and walkability
- Pools, gym, and amenities
- Well-kept units and move-in support
Watch-outs
- Management attitude and staff treatment
- Marijuana smoke and rule enforcement
- Parking and package theft
- Dirty common areas and trash chute smell
friendly-staffresponsive-managementclean-facilitiesnoisy-neighborspackage-theftunresponsive-office
Best for: Downtown renters who want walkable access and attentive leasing staff
Think twice if: Management attitude, rule enforcement, parking, and package theft drew repeated complaints.
What this Community Does Well
- Walkable downtown location near the ballpark
- Named leasing staff praised for helpful service
- Gym, two pools, and on-site restaurants
- Wheelchair-accessible entrance and parking
What to Know Before Signing a Lease
- Reviewers name Brayden, Heather, DeAndre, and Jordan for helpful service
- Reviewers call out a 1st-floor restaurant and nearby ballpark access
- Website lists a first full month's rent up to $1,000 off
- Website claims a 2020 J.D. Power online reputation award
How Residents Rate Management, Maintainance & More
- Luxury & High-Rise Apartments
- Reviewers like the downtown setting, pools, and gym, but describe management issues.
- Pet-Friendly Apartments
- One reviewer says dogs are often off-leash around the grounds.
How This Community Compares
- Rated 4.4 against a 4.23 average across the 95 luxury & high-rise apartments businesses listed here.
- Has more Google reviews than 83% of the businesses in this directory.
What Residents Are Saying
poolsluxury apartmentsresponsive staffhardwood floorsdowntown livingwalkabilityclean apartmentguest suiteworkout roomlocation
How We Score Communities
How We Score Star rating 59
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Ratings by Category
5
264
4
6
3
6
2
2
1
44
Common Questions About This Community
- Does the property have wheelchair access?
- Google lists a wheelchair-accessible entrance and wheelchair-accessible parking.
- Is there a current move-in offer?
- The website lists up to $1,000 off the first full month's rent.