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8181 Med Center Apartments

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 1,168 Google reviews · How we rank ›

4.1(1168) 69 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise Apartments
8181 Med Center Apartments
Service
Luxury & High-Rise Apartments
Reviews
1168

What We Found

Strong first impressions and standout staff mask deeper problems long-term residents face. Roach infestations go untreated despite multiple requests, break-ins and car theft happen regularly with no real security, and management becomes evasive once you move in. Heavy fees stack on base rent, towing is aggressive, and the property feels unfinished with perpetual construction disrupting quiet hours.

Praised for
  • responsive management (some staff named)
  • kind, patient leasing staff
  • quick maintenance response
  • welcoming tour experience
Watch-outs
  • roach infestation, pest control failures
  • break-ins, theft, poor security
  • predatory towing and hidden fees
  • management unresponsive and dismissive
  • construction noise, amenities frequently closed
  • poor maintenance quality, paint peeling
responsive-managementpoor-communicationmaintenance-delayspest-issuesclean-facilitieshidden-feesfriendly-staffunresponsive-officeoverpriced
Best for: Short-term professionals who can tour and move out before pest and security issues emerge.
Think twice if: Avoid if you work from home (constant construction noise), have a car (theft and aggressive towing common), or plan to stay beyond one year (recurring pest, security, and communication breakdowns).

What this Community Does Well

  • named staff (Rachel, Armando, Alejandra) praised for professionalism
  • quick maintenance response on some requests
  • amenities on-site (fitness, pool, valet trash)
  • wheelchair-accessible entrance and parking

What to Know Before Signing a Lease

  • Staff named: Rachel (regional manager praised for responsive support), Armando and Alejandra (leasing team noted for patience)
  • Pest control: roaches documented from move-in; maintenance requests marked complete without service performed
  • Security: 7-8+ theft/break-in incidents reported in recent months; no visible security officers; easy tailgating through gates
  • Fees: base rent $1,160 plus $30 valet trash, forced WiFi ($60+), forced Fetch service ($30+), additional trash utility charges; total rent rises to $1,280+
  • Towing: aggressive, predatory; residents towed night before freeze; selective enforcement (tour crowds not towed)
  • Construction: ongoing 24/7, starts before 10am on weekends, no advance notice to residents
  • Amenities: pool frequently closed; business center printer rarely works
  • Move-out: strict inspection standards; heavy charges for minor wall marks or spills

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments
Marketed as luxury but delivers poor maintenance, roach infestation, security lapses, and aggressive hidden fees that undermine the price point.

How This Community Compares

  • Rated 4.1 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

What Residents Are Saying

helpful staffpest controlburglarieskind staffleasing officetowingpoolvalet trashsafe communitywelcoming atmosphere

How We Score Communities

How We Score
Star rating 40
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Ratings by Category

5
843
4
66
3
20
2
34
1
205

Common Questions About This Community

Is there really a roach problem here?
Yes. Multiple residents report roaches from move-in; maintenance requests are marked complete without service performed. One resident found roaches painted on the wall before they moved in.
Is my car safe here?
No. Break-ins, tire theft, and hubcap theft occur regularly. Towing is aggressive and selective. One resident had their car towed the night before a freeze.
What fees are included in rent?
Base rent (example $1,160) plus mandatory valet trash ($30), forced WiFi ($60+), forced Fetch service ($30+), and an additional trash utility charge. Total can exceed $1,280+ for a 1-bedroom.

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Five-star reviews highlight warm staff, clean spaces, and meaningful engagement; one recent visitor praised the brightness and views. However, a significant thread of complaints centers on insufficient staffing, management turnover, and unmet care promises, particularly in assisted living. Multiple families report dangerously slow response times to calls, dietary restrictions unmet, and management unreachable during critical situations like hospital discharges.

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Last updated 2026-08-23