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Azure

Updated 2026-10-23 · 3,029 reviewed · 204 listed · Scored from 148 Google reviews · How we rank ›

4.1(148) 68 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Azure
Location
Washington Avenue Coalition / Memorial Park, Houston
Service
Pet-Friendly Apartments
Reviews
148
Ranking
#96 in Pet-Friendly Apartments
Best for
Renters who want a central spot and don't mind city noise

Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.

What We Found

Leasing staff, especially Victoria, Gina, Kandice, and Zee, earn the most praise for helpful tours and move-ins. Many reviewers say management became more responsive after the staff change. Several long-term residents, however, report recurring problems.

Those problems include broken elevators, roaches, and a smell in the halls. Some report weak building security and loud weekend crowds from nearby clubs. A few also describe slow replies when they moved out and asked about deposits.

Praised for
  • Helpful, friendly leasing staff
  • Responsive management after staff changes
  • Attractive apartments and rooftop
  • Community events and welcoming feel
Watch-outs
  • Elevator outages
  • Pest and roach problems
  • Building smell and cleanliness
  • Weak security and noise from nearby clubs
  • Move-out and deposit communication
friendly-staffresponsive-managementwell-maintained-groundspest-issuesunresponsive-officenoisy-neighborsmaintenance-delaysoutdated-unitsclean-facilitieshidden-fees
Best for: Renters who want a central spot and don't mind city noise
Think twice if: Elevator outages, roaches, and weak security appear in several reviews. Check the building and ask about pest and elevator service before signing.

What this Community Does Well

  • Friendly, helpful leasing team
  • Rooftop deck and pool
  • Pet grooming area on site
  • Central location near Memorial Park

What to Know Before Signing a Lease

  • Reviewers name leasing staff Gina, Victoria, Kandice, Candice, Kandy, Candy, and Zee
  • A 1-star reviewer reports elevator 2 working about 30% of the time
  • Website lists 24-hour maintenance
  • Website lists a resort-style pool and resident clubhouse
  • A 5-star reviewer says maintenance came within 24 hours

How Residents Rate Management, Maintainance & More

Pet-Friendly Apartments
Website lists a pet grooming area; reviews mention dog urine in halls and bad smells, with no pet policy details.

How This Community Compares

  • Rated 4.1 against a 4.13 average across the 133 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 40% of the businesses in this directory.

What Residents Are Saying

leasing processhelpful staffrooftopcommunity roomvalet trashbeautiful apartmentsmove in processpoolkind staffwelcoming atmosphere

How We Score Communities

How We Score
Star rating 40
Review volume 94
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings by Category

5
108
4
3
3
5
2
4
1
28

Common Questions About This Community

Does Azure have a pet grooming area?
Their website lists a pet grooming area. Reviews do not comment on it.
Is there a rooftop and pool?
Their website lists a rooftop deck and a resort-style pool. Reviewers mention the rooftop and pool by name.

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Reviewers praise the leasing team, especially Tristyn, for quick replies and clear answers. Many say the rooftop pool, downtown views, and quiet building make the stay pleasant. The 1-star reviews form a sharp contrast, though. Recent 1-star reviews describe frequent false fire alarms, often around 3 to 4 a.m., and a lasting mold and moisture problem in units. Some also report urine smells and stains in a fifth-floor hall. Staff response to these issues is a repeated complaint.

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Most five-star reviewers praise the staff, especially manager Angie, concierge Cici or Chrisynthia, and leasing agent Alexis. Several say staff solved problems fast, including a refrigerator replaced overnight. Many also describe a clean, well-kept property with a quiet interior. Not every experience is smooth. One 1-star reviewer described a slow, repeated online application process. Others cited a surprise move-in charge, dog park gates that stay open, off-leash dogs in common areas, and deposit deductions. Read the lease and dog rules carefully.

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Last updated 2026-10-23