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Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 145 Google reviews · How we rank ›

4.1(145) 68 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise Apartments
Azure
Service
Luxury & High-Rise Apartments
Reviews
145

What We Found

Staff members Victoria, Kandy, Zee, and Gina earn repeated praise for genuine care and prompt issue-handling, transforming resident experience under newer management. Yet physical infrastructure lags behind the price: roaches, inoperative elevators (down 70% of the time for one resident), neglected grounds, and stained hallways mask the otherwise desirable rooftop and generous apartment layouts.

Praised for
  • responsive management team
  • kind and welcoming staff
  • quality fixtures like closets and showers
  • responsive maintenance service
Watch-outs
  • unreliable elevators
  • pest control issues and roaches
  • dirty common areas
  • poor building maintenance and cleanliness
  • unresponsive office communication
responsive-managementfriendly-staffmaintenance-delaysclean-facilitiesgood-value
Best for: Young professionals working downtown seeking walkable urban location despite noise from weekend nightlife.
Think twice if: Elevator reliability, building cleanliness, and pest control matter to you. Location draws rowdy weekend crowds. Building shows wear.

What this Community Does Well

  • engaged management team with strong resident relationships
  • 24-hour maintenance response
  • rooftop deck and resort-style pool
  • spacious closets and stand-up showers

What to Know Before Signing a Lease

  • Victoria, Kandy/Kandice, Zee, and Gina praised as assistant property managers and leasing agents
  • Elevator 2 reported down 70% of the time by one long-term resident
  • Maintenance responds within 24 hours or less
  • Roach infestations reported both in common areas and units
  • Previous management issues in March 2025; current team credited with turnaround
  • $200+ charges deducted from security deposits for cleaning

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments
Staff professionalism and resident care standout, but building neglect undermines premium positioning.

How This Community Compares

  • Rated 4.1 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 40% of the businesses in this directory.

What Residents Are Saying

leasing processhelpful staffrooftopcommunity roomvalet trashbeautiful apartmentsmove in processkind staffwelcoming atmospherethoroughness

How We Score Communities

How We Score
Star rating 40
Review volume 94
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings by Category

5
105
4
3
3
5
2
4
1
28

Common Questions About This Community

How quickly does maintenance respond?
Within 24 hours or less, according to residents.
Is the building secure?
One resident raised concerns about doors not locking properly and side doors being open to the public, though security software is installed.
What is the location like on weekends?
Washington Avenue location draws nightlife crowds Thursday through Sunday; bass and altercations have been reported in nearby clubs.

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Greatwood at Sugar Land

4.3(42)✓ Google-verifiedPublishes prices

Five-star reviews highlight warm staff, clean spaces, and meaningful engagement; one recent visitor praised the brightness and views. However, a significant thread of complaints centers on insufficient staffing, management turnover, and unmet care promises, particularly in assisted living. Multiple families report dangerously slow response times to calls, dietary restrictions unmet, and management unreachable during critical situations like hospital discharges.

Senior & 55+ ApartmentsAffordable & Income-Based ApartmentsLuxury & High-Rise Apartments

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Last updated 2026-08-23