Houston Apartment Reviews Directory
Menu
Find Your Houston Apartment Call
Broadstone EADO logo

Broadstone EADO

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 113 Google reviews · How we rank ›

4.2(113) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise Apartments
Broadstone EADO
Service
Luxury & High-Rise Apartments
Reviews
113

What We Found

Most residents praise the leasing team and recent improvements to maintenance and security, though older reviews show a period of neglect under previous management. Polished common spaces and thoughtful amenities like the sky lounge appeal to the downtown demographic, yet several tenants report serious durability issues, ongoing vehicle theft despite security hires, and a shift in management tone that not all have experienced equally.

Individual staff like Marissa, Karla, and Susana earned specific recognition for professionalism and care. Grounds remain visibly well-kept under the current community director. However, unresolved apartment defects (flooring, AC), pest concerns, and parking security remain contentious, with some residents feeling management treats concerns as an afterthought rather than a priority despite paying premium rent.

Recent shift: Notable improvement trajectory: earlier 2024 reviews cited severe management neglect, vehicle theft, and maintenance failures; 3-month-old review credits new community director with upgrades to security (overnight hiring), maintenance responsiveness, and communication tone, though parking security complaints persist in more recent posts.

Praised for
  • welcoming, personable leasing staff
  • well-maintained grounds and common areas
  • responsive maintenance and quick repairs
  • quiet community (pool side)
  • increased nighttime security presence
Watch-outs
  • vehicle break-ins, theft, and parking garage security gaps
  • unresponsive property management and broken promises
  • flooring defects causing physical injury
  • repeated AC failures with slow vendor response
  • pet odor and cleanliness inconsistencies
  • billing errors sent to collections
  • building access malfunctions
friendly-staffresponsive-managementwell-maintained-groundsmaintenance-delayssecure-parkingclean-facilitiesunresponsive-office
Best for: young professionals or students seeking luxury downtown living with modern amenities and walkable urban access
Think twice if: concerned about vehicle security or apartment durability; unresolved break-ins and past defects plague some leases

What this Community Does Well

  • personable, knowledgeable leasing team (Marissa, Karla named)
  • modern finishes and high-end common amenities
  • recently upgraded security and maintenance responsiveness
  • well-maintained grounds and common areas

What to Know Before Signing a Lease

  • Leasing agents Marissa, Karla, ReRe (Rheannan), and housekeeper Susana earned individual praise for professionalism
  • AC unit failed 8+ times for one tenant; management deferred to third-party vendors
  • flooring lifted and caused cuts; reported multiple times but unresolved
  • vehicle break-ins, wheel theft, and parking access malfunctions documented across multiple reviews
  • nighttime security recently hired in response to theft complaints
  • new community director credited with recent improvements to maintenance responsiveness and tone
  • one tenant wrongly charged $277 application fee sent to collections, later disputed

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments
Sky lounge and fitness amenities praised as beautiful; modern finishes and community feel resonate with young professionals, though durability and security concerns undercut the premium positioning

How This Community Compares

  • Rated 4.2 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 32% of the businesses in this directory.

What Residents Are Saying

spotless apartmentnew buildingmodern apartmentspersonable staffleasing staffmove in processmodern feelresident comfortwelcoming atmospheredetailed tour

How We Score Communities

How We Score
Star rating 46
Review volume 89
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

Ratings by Category

5
88
4
2
3
1
2
2
1
20

Common Questions About This Community

Are pets allowed?
Yes. Pet deposit is $200, pet fee is $300, and pet rent is $25 per month.
Is there secure parking?
Parking is available, but vehicle break-ins and theft have been recurring issues. Management recently hired nighttime security to address concerns.
What amenities are included?
Amenities include a fitness center with Reflect fitness mirrors and virtual bikes, sky lounge, co-working lounge, catering kitchen, resident lounge with shuffleboard, 24/7 parcel center, and private balconies or patios on select apartments.

Similar apartments nearby

Greatwood at Sugar Land
66

Greatwood at Sugar Land

4.3(42)✓ Google-verifiedPublishes prices

Five-star reviews highlight warm staff, clean spaces, and meaningful engagement; one recent visitor praised the brightness and views. However, a significant thread of complaints centers on insufficient staffing, management turnover, and unmet care promises, particularly in assisted living. Multiple families report dangerously slow response times to calls, dietary restrictions unmet, and management unreachable during critical situations like hospital discharges.

Senior & 55+ ApartmentsAffordable & Income-Based ApartmentsLuxury & High-Rise Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-23