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District 28 Apartments at the Med Center

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 258 Google reviews · How we rank ›

3.5(258) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise Apartments
District 28 Apartments at the Med Center
Service
Luxury & High-Rise Apartments
Reviews
258

What We Found

Five-star reviewers praise the location, interior finishes, and occasionally a staff member by name for their warmth. The majority of one-to-three-star reviews paint a starkly different picture: elevators broken for months, hallways reeking of pet waste and neglect, roaches appearing despite monthly pest control, management unresponsive to complaints, and amenities either shut down or inaccessible. Move-in experiences include filthy apartments and tow charges despite registration. While a few residents call it "beautiful and peaceful," the weight of complaint suggests management priorities favour rent collection over upkeep and tenant satisfaction.

Recent shift: Complaint momentum appears to be accelerating or stabilizing. Recent one-star reviews from this week and last week mirror themes from months-old reviews (elevator downtime, pest issues, hallway condition, management unresponsiveness), suggesting problems are chronic and unresolved rather than one-off incidents.

Praised for
  • friendly and welcoming staff
  • convenient location near Medical Center and Downtown
  • attractive interior units with high ceilings
  • professional maintenance response when contacted
Watch-outs
  • chronic maintenance failures and slow repairs
  • persistent pest infestation despite regular spraying
  • dirty common areas including hallways with pet waste
  • broken elevators and malfunctioning amenities
  • unresponsive or absent management
  • security concerns with unlocked exterior doors
  • excessive fees and towing without clear cause
  • misleading appearance during tours versus actual daily conditions
friendly-staffmaintenance-delayspest-issuesunresponsive-officeclean-facilitiespoor-communication
Best for: Professionals seeking upscale finishes and central Medical Center location who can tolerate deferred maintenance.
Think twice if: You prioritize responsive management, clean shared spaces, working elevators, or pest-free hallways. Multiple reviewers report months-long repair delays and escalating uncleanliness despite premium pricing.

What this Community Does Well

  • interior finishes and high ceilings
  • location near Medical Center and multiple Houston landmarks
  • 24/7 fitness center and dog park on-site
  • occasional staff professionalism and warmth

What to Know Before Signing a Lease

  • Lisa (leasing staff) praised for welcoming service and complimentary snacks
  • Miguel (maintenance) noted for professional and clear communication
  • Manager Maria cited by one resident for lack of follow-up after injury
  • Elevators: at least one broken for 4+ months; both elevators non-functional at times
  • Pest control scheduled every other day per one review, yet roaches persist
  • Move-in apartment condition: one tenant found filthy with trash, dirt, hair, food crumbs; cleaning delayed week+
  • Car towing: one resident charged $350 to recover registered vehicle
  • Pool: closed by Health Department in June; limited hours (closes 5:45 pm or 6 pm) restrict tenant use

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments
Attractive floor plans and location draw tenants, but maintenance neglect, pest issues, and unresponsive management undermine luxury positioning and justify downgrade to mixed rating.

How This Community Compares

  • Rated 3.5 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

What Residents Are Saying

high ceilingsleasing staffproperty toursecurityfood trucksexterior doorskind staffhelpful stafflocksfriendly neighbors

How We Score Communities

How We Score
Star rating 4
Review volume 100
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

Ratings by Category

5
142
4
16
3
6
2
9
1
85

Common Questions About This Community

What is the starting rent?
Select 1-bedroom apartments start at $1,129 per month, according to their website.
Does the complex have parking?
Yes, paid parking is available in a garage and lot. One resident reported a car was towed despite prior registration with the complex.
Is there a fitness center?
Yes, a 24/7 Athletic Center is on-site, and the complex has a dog park. The pool operates seasonally with limited hours (closing around 5:45-6 pm) and was closed by the Health Department in June.

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Five-star reviews highlight warm staff, clean spaces, and meaningful engagement; one recent visitor praised the brightness and views. However, a significant thread of complaints centers on insufficient staffing, management turnover, and unmet care promises, particularly in assisted living. Multiple families report dangerously slow response times to calls, dietary restrictions unmet, and management unreachable during critical situations like hospital discharges.

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Last updated 2026-08-23