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Resort Style Luxury Apartments The Woodlands
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Furnished & Corporate ApartmentsStudent ApartmentsLuxury & High-Rise Apartments
Eighteen25 Downtown
Luxury & High-Rise ApartmentsPet-Friendly Apartments
- Location
- Downtown Houston, Houston
- Services
- Luxury & High-Rise Apartments, Pet-Friendly Apartments
- Reviews
- 183
- Ranking
- #63 in Luxury & High-Rise Apartments
- Best for
- Downtown renters who want amenities and walk-to-work convenience
Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.
What We Found
Reviewers praise the friendly staff and the downtown location, and many say the building feels upscale. Leasing agents Tiffany and Ryan get repeated thanks. Ratings are high overall, but a few recent reviews describe unresolved repair and cleanliness problems.
The worst complaints involve move-in condition, slow repairs, and elevators that often stop working. One reviewer says management answered mold and fixture problems with only a brief apology. Others mention hallway pet odors and a smoke smell that lingered for months.
Praised for
- Friendly, helpful leasing and front desk staff
- Rooftop pool and luxury amenities
- Downtown location and walkability
- Concierge and package help
Watch-outs
- Elevator outages
- Slow maintenance repairs
- Pet odor and urine in hallways
- Unresponsive management after move-in problems
friendly-staffresponsive-managementmodern-amenitiesclean-facilitiesmaintenance-delaysunresponsive-officepest-issues
Best for: Downtown renters who want amenities and walk-to-work convenience
Think twice if: Elevator outages and slow repairs come up often. Pet odors are a recurring complaint.
What this Community Does Well
- Rooftop pool and fitness amenities
- Downtown Houston location
- Concierge services listed on website
- Friendly leasing staff named in reviews
What to Know Before Signing a Lease
- Leasing staff Tiffany is praised in several reviews
- Website lists a pet wash station and pet park
- Website states a $400 non-refundable pet fee per pet
- Elevator outages mentioned repeatedly in recent reviews
How Residents Rate Management, Maintainance & More
- Pet-Friendly Apartments
- Reviewers say hallway pet urine and dog smells persist, though the website lists a pet park and wash station.
- Luxury & High-Rise Apartments
- Rooftop pool and concierge praised; elevator outages and slow repairs often criticized.
How This Community Compares
- Rated 4.2 against a 4.23 average across the 95 luxury & high-rise apartments businesses listed here.
- Has more Google reviews than 50% of the businesses in this directory.
What Residents Are Saying
rooftop pooldowntown apartmentluxury apartment complexhomeless populationclean buildingresident experiencedetailed tourwalkabilityconciergeresponsive management
How We Score Communities
How We Score Star rating 46
Review volume 98
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Ratings by Category
5
135
4
15
3
3
2
1
1
29
Common Questions About This Community
- What does it cost to have a pet here?
- The website lists a $100 refundable pet deposit, a $400 non-refundable pet fee, and $25 monthly pet rent, all per pet.
- Does the building have concierge service?
- The website lists concierge services. One reviewer says concierge help was useful for a resident without a car.