RS
16 low data
Resort Style Luxury Apartments The Woodlands
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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Furnished & Corporate ApartmentsStudent ApartmentsLuxury & High-Rise Apartments
Ely at The Ballpark
Luxury & High-Rise Apartments
- Location
- Downtown Houston, Houston
- Service
- Luxury & High-Rise Apartments
- Reviews
- 60
- Ranking
- #83 in Luxury & High-Rise Apartments
- Best for
- Downtown renters who value friendly leasing staff and a modern pool area
Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.
What We Found
Most reviews praise the staff, especially leasing agents Joseph, Andrea, and Ryan, and the clean, modern property. Many five-star reviews come from tours and move-ins, and they describe a welcoming office. Google shows a 4.8 average from 60 reviews.
The longer negative reviews are a different story. Residents describe slow AC and dryer repairs, locked trash chutes, pest problems, package losses, and extra fees they did not expect. Two recent reviews are sharply critical, and one raises a noisy pool fountain.
Praised for
- Friendly, helpful leasing and tour staff
- Beautiful, clean property with downtown location
- Resident events like sound bath meditation
- Pool and resort-style amenities
Watch-outs
- Repeated AC and appliance repair delays
- Trash valet fee and locked chutes
- Pest infestations (ants, roaches)
- Package theft and missing deliveries
- Unexpected or duplicate monthly charges
- Noisy pool fountain at night
friendly-staffclean-facilitiesmodern-amenitieswell-maintained-groundsmaintenance-delayspest-issuespackage-thefthidden-feesnoisy-neighborspoor-communication
Best for: Downtown renters who value friendly leasing staff and a modern pool area
Think twice if: You need fast repairs, reliable trash service, or a quiet courtyard. Several recent reviews report these problems.
What this Community Does Well
- Downtown Houston location near the ballpark
- Friendly leasing staff with strong tour reviews
- Resort-style pool and resident events
- Clean, modern units
What to Know Before Signing a Lease
- Leasing staff Joseph, Andrea, and Ryan are named in several reviews
- Residents mention a sound bath meditation event at the property
- A reviewer says trash valet costs about $35 monthly
- Trash collection is limited to 6 PM to 8 PM, Monday through Thursday, per one reviewer
- The business states its units start at $1525
- Wheelchair-accessible entrance and parking are listed
How Residents Rate Management, Maintainance & More
- Luxury & High-Rise Apartments
- Reviewers praise the modern units, views, and resort-style pool, but some report slow AC repairs.
How This Community Compares
- Rated 4.8 against a 4.23 average across the 95 luxury & high-rise apartments businesses listed here.
- Has more Google reviews than 17% of the businesses in this directory.
What Residents Are Saying
clean propertypositive atmospherepoolmeditationcaring staffmodern propertybeautiful propertysafetyribbon cuttinglocation
How We Score Communities
How We Score Star rating 73
Review volume 78
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30
Ratings by Category
5
57
4
0
3
0
2
1
1
2
Common Questions About This Community
- Is parking wheelchair accessible?
- Google lists a wheelchair-accessible parking area and entrance.
- What does the website list as the starting price?
- The business states units start at $1525.