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Greenhouse Villas Apartments

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 109 Google reviews · How we rank ›

3.7(109) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise ApartmentsStudent Apartments
Greenhouse Villas Apartments
Services
Luxury & High-Rise Apartments, Student Apartments
Reviews
109

What We Found

Greenhouse Villas impresses visitors and some residents with friendly staff, particularly assistant manager Jordyn, and attractive grounds. However, significant issues emerge after lease signing: maintenance requests go unaddressed for weeks, refund timelines stretch months beyond the stated 30 days, and office staff become hard to reach. Safety concerns around vehicle theft and neighborhood speeding are recurring. The gap between leasing promises and post-move experience is sharp.

Praised for
  • friendly, welcoming staff (especially Jordyn)
  • well-maintained grounds and community
  • spacious units with natural light
  • responsive maintenance team
Watch-outs
  • unresponsive office; missed tours and no callback
  • maintenance delays and failures (AC left unfixed for 45+ days)
  • deposit refunds delayed (64+ days reported)
  • safety concerns (speeding cars, break-ins, shooting nearby)
  • undisclosed application fees; unclear communication on approval criteria
friendly-staffresponsive-managementwell-maintained-groundsmaintenance-delaysunresponsive-officepoor-communication
Best for: Renters prioritizing move-in aesthetics and a welcoming tour experience.
Think twice if: Maintenance failures, deposit delays, and unresponsive office are patterns; families concerned about neighborhood safety should look elsewhere.

What this Community Does Well

  • spacious, naturally lit units
  • welcoming, knowledgeable leasing team (especially Jordyn)
  • attractive landscaping and community layout
  • prompt maintenance response during occupancy

What to Know Before Signing a Lease

  • Jordyn named as assistant manager; praised for professionalism in multiple reviews
  • AC unit remained unfixed for 45+ days during summer; tenant purchased window unit to cope
  • security deposit refunds reported delayed 64+ days beyond 30-day promise
  • vehicle theft (rims stolen) and nearby shooting mentioned
  • prequalification application fee ($50) not disclosed until online application step

How Residents Rate Management, Maintainance & More

Pet-Friendly Apartments
Pet deposit and fees disclosed on website; no complaints about pet policy itself in reviews.

How This Community Compares

  • Rated 3.7 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

How We Score Communities

How We Score
Star rating 19
Review volume 89
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings by Category

5
56
4
18
3
7
2
2
1
26

Common Questions About This Community

Does Greenhouse Villas accept renters with low credit scores?
During the tour, leasing staff stated they work with low-credit applicants if they have no evictions or broken leases, though a higher deposit may apply. However, one applicant with no evictions or broken leases was denied after paying the application and prequalification fees.
How long does the security deposit refund take?
The stated timeline is 30 days, but one recent resident reported waiting 64+ days without receiving the deposit.
What are the pet fees?
According to their website, pet deposit is $350, pet policy fee is $350, and pet rent is $15 per month.

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Miguel and Hailey make the leasing experience feel unhurried and personal, with genuine knowledge of the property. Residents who stay longer report clean gym and pool facilities, quick maintenance response, a safe garage, and walkable access to Heights shops and the hike-bike trail; management puts effort into community events. Security deposit returns appear problematic: one resident reported a three-month delay after their May lease end with no resolution as of August. Sound isolation between units is typical apartment-level. Still, residents call this a strong value for the Heights location, and several stayed through lease renewal or left only due to relocation.

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Last updated 2026-08-23