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HAUS Memorial Park

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 288 Google reviews · How we rank ›

4.3(288) 78 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
HAUS Memorial Park
Service
Pet-Friendly Apartments
Reviews
288

What We Found

Residents and prospects consistently praise the staff, especially Emily Richardson and Andrea, for their responsiveness and care. The location near Memorial Park, indoor dog park, and modern finishes draw strong interest. However, occasional complaints surface about elevator and gate repairs, poor dog park upkeep despite daily power-wash claims, and street noise from speeding vehicles at night.

Praised for
  • friendly, responsive staff
  • clean, well-maintained grounds
  • thoughtful pet amenities
  • secure, modern units
  • prime location near Memorial Park
Watch-outs
  • elevator and gate maintenance issues
  • dog park cleanliness problems
  • noise from street traffic
  • package theft and lack of accountability
responsive-managementfriendly-staffwell-maintained-groundsmaintenance-delaysquiet-communityclean-facilitiespest-issues
Best for: Dog owners seeking modern apartments in central Houston close to green space and trails.
Think twice if: Street noise from speeding vehicles at night and occasional elevator or gate downtime may affect your stay.

What this Community Does Well

  • dog park and dog wash amenities
  • responsive leasing staff (Emily Richardson, Andrea named)
  • modern secure units with balconies
  • walking distance to Memorial Park

What to Know Before Signing a Lease

  • Staff members Emily Richardson and Andrea praised for going above and beyond during leasing and residency
  • Indoor dog park and dog wash area noted as high-quality
  • Secure fob-operated elevators
  • Sky lounge with entertaining space
  • 24-hour fitness center with specialized equipment (tire machine)
  • 24/7 emergency maintenance available
  • One resident reported missing dog food delivery with no accountability from concierge service

How Residents Rate Management, Maintainance & More

Pet-Friendly Apartments
Dog park and wash area praised as among the best seen, but one reviewer complained of poor cleanliness despite claimed daily power-washing.

How This Community Compares

  • Rated 4.3 against a 4.12 average across the 45 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

What Residents Are Saying

dog wash areawelcoming staffindoor dog parkvirtual tourlease renewalsky loungemove in processelevator maintenancegate maintenancemodern apartments

How We Score Communities

How We Score
Star rating 52
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Ratings by Category

5
228
4
10
3
2
2
5
1
43

Common Questions About This Community

Does HAUS Memorial Park have dog amenities?
Yes. The community features an indoor dog park and dog wash area. One reviewer rated these among the best available, though another reported cleanliness issues and waste present in the space.
Can I walk my dog to nearby trails?
Yes. The location directly across from Memorial Park allows easy walking access to the park for dog walks and runs.
How responsive is the management team?
Multiple reviews cite quick responses to maintenance issues and concerns. Staff members Emily Richardson and Andrea are named repeatedly for responsiveness and going beyond standard service.

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Pearl Washington
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Pearl Washington

3.9(212)✓ Google-verified

Pearl Washington draws strong praise for individual staff members (Ceci, Schreeda, Alexis, Angie, Sreekumar) who go above and beyond with packages, tours, and leasing help. The building stays clean and well-kept, the pet amenities are appreciated, and maintenance responds promptly to most requests. That warmth masks serious gaps. Dog parks have broken latches and gates that won't close, letting dogs escape onto busy Washington Avenue. Pest control happens only once a year when monthly treatment is needed, leaving tenants dealing with fleas and roaches. Multiple renters report surprise fees added after initial quotes, application portal crashes, repeated requests for the same identity verification, and management pushing back on security deposit claims over normal wear and tear.

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East Bend Apartments
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East Bend Apartments

3.8(147)✓ Google-verified

East Bend offers a large dog park and sits in a walkable Heights neighborhood, but residents report a stark divide in experience. Maintenance staff including Israel, Kim, Jackie, and Amanda earn consistent praise for responsiveness and friendliness, yet management communication remains a flashpoint. The core problem: dozens of car break-ins and thefts from a supposedly secure garage, combined with roach infestations, mold from water damage, broken gates and elevators, and management's pattern of unresponsiveness and deflection. Those experiencing issues describe feeling unsafe and unheard. Several cite months-long amenity outages, lost packages in a disorganized mail room, and unauthorized maintenance entries. One resident even installed security cameras inside their own unit after a worker photographed personal items. Positive five-star reviews praise the location, events, and cleanliness, but arrive primarily from earlier residents; recent complaints are consistent in tone and detail, suggesting ongoing systemic issues rather than isolated incidents.

Pet-Friendly Apartments
Gables at the Heights
64

Gables at the Heights

3.7(240)✓ Google-verifiedPublishes prices

Residents praise staff responsiveness, especially leasing manager Trent, and the walkable Heights location steps from trails and restaurants. Maintenance typically responds promptly, and the Bark Park appeals to pet owners. But serious frustrations undermine the experience: a towing policy that catches residents off guard, repeated vehicle break-ins and thefts in the garage, and a pattern of aggressive deposit deductions for normal wear and tear. The property has cycling management changes over the years, which reviewers tie to inconsistent maintenance and accountability. Some report unresolved leaks lasting months; others describe finding dog poop in elevators. Parking enforcement is a recurring sticking point-residents cite being towed without clear notice or rules clarified upfront.

Pet-Friendly Apartments

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Last updated 2026-08-23