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Resort Style Luxury Apartments The Woodlands
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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Furnished & Corporate ApartmentsStudent ApartmentsLuxury & High-Rise Apartments
Houston House Apartments
Luxury & High-Rise Apartments
- Location
- Downtown Houston, Houston
- Service
- Luxury & High-Rise Apartments
- Reviews
- 449
- Ranking
- #91 in Luxury & High-Rise Apartments
- Best for
- Downtown renters who value views and amenities and can tolerate slow office replies
Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.
What We Found
Reviewers paint a split picture, with a 2.8 average across 449 Google reviews. Many long-term complaints describe roaches, slow repairs, and poor replies from the office. Praise focuses on a few staff members and city views from the units.
Several reviewers call out kind leasing agents, but many say calls, emails, and tour bookings went unanswered for weeks. Some describe broken toilets, failed laundry machines, and unsafe garages. Newer residents report better service, but the pest and maintenance issues keep coming up.
Praised for
- Friendly leasing staff, especially Debbie, Brenda, and Marissa
- City and downtown views from units
- Corner units with two balconies
- Strong amenity list on paper
Watch-outs
- Roach infestations across the building
- Slow or missing communication and call-backs
- Maintenance delays and broken fixtures
- Garage and building security concerns
- Laundry room and elevator breakdowns
friendly-staffpest-issuesunresponsive-officemaintenance-delayspoor-communicationnoisy-neighborsoutdated-unitsclean-facilitiesmodern-amenities
Best for: Downtown renters who value views and amenities and can tolerate slow office replies
Think twice if: Pest control, slow repairs, or unanswered calls would frustrate you. Many reviewers report these problems.
What this Community Does Well
- City and downtown views
- Private balconies and floor-to-ceiling windows
- Pool on the 9th floor, per website
- Indoor basketball court and movie theater
What to Know Before Signing a Lease
- Reviewers name Debbie, Brenda, and Marissa for helpful service
- Reviewers mention garage break-ins and a 3-hour front desk break
- Website says the community is Greystar managed
- Website says it is ADA accessible and Equal Housing Opportunity
- Google lists wheelchair-accessible entrance and parking
How Residents Rate Management, Maintainance & More
- Luxury & High-Rise Apartments
- Views and balconies draw praise; roaches, laundry, elevators, and repairs draw complaints.
How This Community Compares
- Rated 2.8 against a 4.23 average across the 95 luxury & high-rise apartments businesses listed here.
- Has more Google reviews than 95% of the businesses in this directory.
What Residents Are Saying
balconiesconstruction noiseview of downtowndouble patioappointment schedulingconciergedowntown locationgarage safetybasketball courtmove in process
How We Score Communities
How We Score Star rating 0
Review volume 100
Review recency 100
Review sentiment 34
Profile completeness 100
Verification 30
Ratings by Category
5
150
4
37
3
27
2
22
1
213
Common Questions About This Community
- Does the building have a pool and gym?
- The website lists a 9th-floor pool and a fitness center. Reviews do not comment on either.
- Is the building accessible for wheelchairs?
- Google lists a wheelchair-accessible entrance and parking. The website says it is ADA accessible.