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Kirkwood Landing Apartments

Updated 2026-09-23 · 3,081 reviewed · 206 listed · Scored from 129 Google reviews · How we rank ›

4.0(129) 66 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Apartments
Kirkwood Landing Apartments
Location
Westside, Houston
Service
Pet-Friendly Apartments
Reviews
129
Ranking
#60 in Pet-Friendly Apartments
Best for
Students and pet owners who prioritize personal attention from management during leasing.

Core details are sourced from this business's Google Business Profile (checked 2026-09-23). Website-sourced details were fetched 2026-08-23.

What We Found

Strong leasing and maintenance staff make a real difference for move-in and repairs, with Ever and Sergio earning repeated praise. But pest control and climate control problems undermine the experience: roaches appear in brand-new units, AC failures stay unresolved, and late-night noise plus speeding residents spoil the "quiet" image some reviews suggest.

Unit quality and community management are inconsistent. While some find Kirkwood Landing peaceful and well-kept, others report an infestation that lingers for weeks despite scheduled extermination, broken gates, and a tenant environment that feels chaotic. The gap between a good first impression and daily living reality is the core complaint.

Recent shift: In the past 2 months, a shift in management has brought staff (Ever, manager) who receive sustained praise for customer service and responsiveness to tenant issues. However, recent 1-star reviews (past month) indicate persistent structural problems (pest control, AC) that undermine this goodwill.

Praised for
  • responsive maintenance team (Sergio, Leo, Guillermo)
  • attentive leasing staff (Ever, Oralis)
  • clean and quiet common areas
  • quick repair response times
Watch-outs
  • cockroach infestation persists despite exterminator visits
  • air conditioning failures in units
  • noise disturbances late at night
  • broken security gate
  • reckless resident driving
  • marijuana smoke permeates units
responsive-managementfriendly-staffmaintenance-delayspest-issuesnoisy-neighborsquiet-communityclean-facilities
Best for: Students and pet owners who prioritize personal attention from management during leasing.
Think twice if: Pest control problems and AC failures have persisted in recent move-ins; check unit thoroughly before signing.

What this Community Does Well

  • Staff (Ever, Sergio) go above and beyond to resolve issues
  • Responsive maintenance team reduces repair turnaround
  • Open seven days for leasing inquiries
  • Pet-friendly policy

What to Know Before Signing a Lease

  • Ever (leasing staff) handles applications and move-in coordination; praised by multiple recent tenants
  • Sergio (maintenance) handles repairs and has a track record of fast turnaround
  • Leo (lead maintenance) repaired AC issues
  • Guillermo (maintenance) noted for quick service
  • Oralis (leasing agent) friendly during application process
  • Exterminator coordination process has failed multiple times; roach infestations reported in brand-new units
  • AC failures reported in units despite maintenance intervention

How Residents Rate Management, Maintainance & More

Student Apartments
Ever and leasing team praised for attentive application and move-in process; pest and AC issues undermine the experience for new tenants.
Pet-Friendly Apartments
Policy exists but no specific tenant feedback on pet amenities or restrictions.

How This Community Compares

  • Rated 4 against a 4.12 average across the 133 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 36% of the businesses in this directory.

How We Score Communities

How We Score
Star rating 35
Review volume 92
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Ratings by Category

5
91
4
5
3
3
2
4
1
26

Common Questions About This Community

When is the leasing office open?
Seven days a week; specific hours are listed on their Google business profile.
Has the cockroach problem been resolved?
Recent reviews (within the past month) report ongoing infestation in units despite scheduled exterminator visits, so the issue persists as of the latest tenant reports.
How quickly do maintenance staff respond to repair requests?
Tenants consistently report fast turnaround times; Sergio, Leo, and Guillermo are named as responsive to AC, plumbing, and general maintenance needs.

Similar apartments nearby

Cambridge Oaks Apartments
65

Cambridge Oaks Apartments

3.8(314)✓ Google-verifiedPublishes prices

Cambridge Oaks draws strong praise for individual staff members who handle leasing and emergencies with genuine care, and the location on campus is genuinely convenient for University of Houston students. The spacious rooms appeal to those prioritizing square footage. However, a large group of recent residents report persistent maintenance failures (water leaks, roaches, mold, broken bathrooms at move-in), security gaps (gates left open for months, robberies reported), and conditions that don't justify the rent, which routinely climbs above $1,200 for one-bedrooms once utilities and fees are added. Management handles some move-out disputes fairly when challenged with evidence, but many residents feel the complex prioritizes rent collection over maintenance or resident safety. The split is stark: students who value staff interactions and location overlook or tolerate the facility decay, while those with high maintenance needs or safety concerns find the gap between marketing and reality unacceptable. Leasing experience and emergency response can be excellent, but daily living conditions appear consistently substandard.

Student ApartmentsFurnished & Corporate ApartmentsPet-Friendly Apartments

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Last updated 2026-09-23