When is the leasing office open?

Seven days a week; specific hours are listed on their Google business profile.

Has the cockroach problem been resolved?

Recent reviews (within the past month) report ongoing infestation in units despite scheduled exterminator visits, so the issue persists as of the latest tenant reports.

How quickly do maintenance staff respond to repair requests?

Tenants consistently report fast turnaround times; Sergio, Leo, and Guillermo are named as responsive to AC, plumbing, and general maintenance needs.

Kirkwood Landing Apartments

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 129 Google reviews · How we rank ›

4.0(129) 66 composite score See reviews on Google ✓ Google-verified Publishes prices

Student ApartmentsPet-Friendly Apartments

Services: Student Apartments, Pet-Friendly Apartments
Reviews: 129

What We Found

Strong leasing and maintenance staff make a real difference for move-in and repairs, with Ever and Sergio earning repeated praise. But pest control and climate control problems undermine the experience: roaches appear in brand-new units, AC failures stay unresolved, and late-night noise plus speeding residents spoil the "quiet" image some reviews suggest.

Unit quality and community management are inconsistent. While some find Kirkwood Landing peaceful and well-kept, others report an infestation that lingers for weeks despite scheduled extermination, broken gates, and a tenant environment that feels chaotic. The gap between a good first impression and daily living reality is the core complaint.

Recent shift: In the past 2 months, a shift in management has brought staff (Ever, manager) who receive sustained praise for customer service and responsiveness to tenant issues. However, recent 1-star reviews (past month) indicate persistent structural problems (pest control, AC) that undermine this goodwill.

Praised for

responsive maintenance team (Sergio, Leo, Guillermo)
attentive leasing staff (Ever, Oralis)
clean and quiet common areas
quick repair response times

Watch-outs

cockroach infestation persists despite exterminator visits
air conditioning failures in units
noise disturbances late at night
broken security gate
reckless resident driving
marijuana smoke permeates units

responsive-managementfriendly-staffmaintenance-delayspest-issuesnoisy-neighborsquiet-communityclean-facilities

Best for: Students and pet owners who prioritize personal attention from management during leasing.

Think twice if: Pest control problems and AC failures have persisted in recent move-ins; check unit thoroughly before signing.

What this Community Does Well

Staff (Ever, Sergio) go above and beyond to resolve issues
Responsive maintenance team reduces repair turnaround
Open seven days for leasing inquiries
Pet-friendly policy

What to Know Before Signing a Lease

Ever (leasing staff) handles applications and move-in coordination; praised by multiple recent tenants
Sergio (maintenance) handles repairs and has a track record of fast turnaround
Leo (lead maintenance) repaired AC issues
Guillermo (maintenance) noted for quick service
Oralis (leasing agent) friendly during application process
Exterminator coordination process has failed multiple times; roach infestations reported in brand-new units
AC failures reported in units despite maintenance intervention

How Residents Rate Management, Maintainance & More

Student Apartments: Ever and leasing team praised for attentive application and move-in process; pest and AC issues undermine the experience for new tenants.
Pet-Friendly Apartments: Policy exists but no specific tenant feedback on pet amenities or restrictions.

How This Community Compares

Rated 4 against a 4.21 average across the 18 student apartments businesses listed here.
Has more Google reviews than 36% of the businesses in this directory.

How We Score Communities

How We Score

Star rating 35

Review volume 92

Review recency 100

Review sentiment 43

Profile completeness 100

Verification 30

Ratings by Category

Common Questions About This Community

When is the leasing office open?: Seven days a week; specific hours are listed on their Google business profile.
Has the cockroach problem been resolved?: Recent reviews (within the past month) report ongoing infestation in units despite scheduled exterminator visits, so the issue persists as of the latest tenant reports.
How quickly do maintenance staff respond to repair requests?: Tenants consistently report fast turnaround times; Sergio, Leo, and Guillermo are named as responsive to AC, plumbing, and general maintenance needs.

Leasing Office & Contact Info

Phone: +1346-488-6738
Website: https://www.elandiskirkwood.com/?rcstdid=Mg%3D%3D-YRjTEizZPgM%3D
Address: 9850 S Kirkwood Rd, Houston, TX 77099
Open in Google Maps

Last verified 2026-08-23

Leasing Office Hours

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 09:30-16:30
Sunday: Closed

As listed on Google.

About This Community

Services listed

1-bedroom apartments2-bedroom apartments3-bedroom apartmentsswimming poolspet-friendly walking trailbarbecue and courtyard areasrecreational green spaceonline maintenance requests

Published prices

Application Fee: $75 per applicant
Administrative Fee (Move-In): $150
Transfer Fee (Intra-Community): $500
Security Deposit / Zero Deposit Waiver Fee: 1/2 Month - 1.5 Months' Rent / $39 per month
Utility Connection / Transfer Fee: up to $50
Month-to-Month Rent Fee: $250 / month

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

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