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Lakeside Villas At Cinco Ranch

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 188 Google reviews · How we rank ›

4.3(188) 79 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise ApartmentsTownhome & Garden-Style ApartmentsPet-Friendly Apartments
Lakeside Villas At Cinco Ranch
Services
Luxury & High-Rise Apartments, Townhome & Garden-Style Apartments, Pet-Friendly Apartments
Reviews
188

What We Found

Residents consistently praise the community's peaceful setting, lake proximity, and well-maintained grounds, with maintenance requests typically resolved in 1-2 days. The property manager Saja stands out for responsiveness and professionalism, though some reviewers report the general office staff can be unhelpful or dismissive.

The apartments range from 1-3 bedrooms with private garages and lake views. Amenities include a fitness center, pool, and convenient location near schools and shopping. Multiple long-term residents have renewed leases, citing improved operations and management under Saja's leadership.

Praised for
  • responsive property manager Saja
  • fast maintenance response (1-2 days typical)
  • clean, well-maintained grounds
  • peaceful, quiet community
  • lake views and proximity to lake
Watch-outs
  • front office staff reportedly unhelpful and rude
  • poor initial communication and follow-through (prior to Saja's tenure)
responsive-managementfriendly-staffwell-maintained-groundsquiet-communitysecure-parking
Best for: Families seeking a quiet, well-maintained community near good schools and lake recreation.
Think twice if: Front office staff responsiveness varies; direct contact with property manager Saja tends to resolve issues more reliably.

What this Community Does Well

  • lakeside location with scenic views
  • fast maintenance response (24-48 hours typical)
  • responsive property manager
  • private garage parking

What to Know Before Signing a Lease

  • Property manager Saja Jasim praised for responsiveness across multiple reviews; typically responds to emails same-day
  • Maintenance requests usually resolved in 1-2 days for non-urgent, 2-3 hours for urgent
  • Multiple residents report 13+ years tenure or recently renewed leases
  • Private garages standard across unit types

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments
Spacious, beautifully maintained units with lake views; residents describe them as elegant and comfortable.
Townhome & Garden-Style Apartments
Private garages, 1-3 bedroom layouts, and grounds praised for cleanliness and peace.
Pet-Friendly Apartments
No reviews mention pets; evidence not present.

How This Community Compares

  • Rated 4.3 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

How We Score Communities

How We Score
Star rating 52
Review volume 99
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Ratings by Category

5
138
4
12
3
8
2
7
1
23

Common Questions About This Community

How quickly are maintenance requests handled?
Non-urgent requests typically completed same day or next day. Urgent requests usually addressed within 2-3 hours.
What amenities are included?
Fitness center, swimming pool, BBQ grilling areas, billiards table, coffee bar, and poolside cabanas. All standard amenities are free to use according to reviews.
Do units have garages?
Yes, all units include private garages for convenience and security.

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Five-star reviews highlight warm staff, clean spaces, and meaningful engagement; one recent visitor praised the brightness and views. However, a significant thread of complaints centers on insufficient staffing, management turnover, and unmet care promises, particularly in assisted living. Multiple families report dangerously slow response times to calls, dietary restrictions unmet, and management unreachable during critical situations like hospital discharges.

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Last updated 2026-08-23