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Latitude Med Center Apartments

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 192 Google reviews · How we rank ›

3.9(192) 67 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise Apartments
Latitude Med Center Apartments
Service
Luxury & High-Rise Apartments
Reviews
192

What We Found

Medical-center workers and visitors praise the location, modern finishes, rooftop pool, and leasing agent Deanna's attentiveness. Concierge and valet shuttle make medical stays easier.

However, chronic elevator failures (single elevator for 35 floors, 15+ minute waits) dominate complaints. Move-out charges for minor damage go unanswered for months, security has allowed vehicle theft, and internet reliability suffers. Reviewers note management's dismissive tone and inconsistent responsiveness.

Praised for
  • responsive leasing staff (Deanna)
  • modern, bright, spacious units with high ceilings
  • rooftop pool and premium amenities
  • convenient location near Medical Center and Rice
  • 24/7 concierge and shuttle service
Watch-outs
  • elevators frequently down (1-2 of 4 operational, 15+ minute waits)
  • aggressive move-out charges (water stains, cleaning fees)
  • poor security (vehicle theft from gated lot)
  • unreliable internet and noisy business center
  • unresponsive management to emails
responsive-managementunresponsive-officemaintenance-delaysfriendly-staffmodern-amenitieshidden-feessecure-parking
Best for: Medical professionals and patients relocating to the Texas Medical Center short-term.
Think twice if: Elevator reliability is a persistent issue; if daily commute or medical appointments depend on fast elevator access, weigh alternatives. Move-out disputes and slow deposit refunds are common.

What this Community Does Well

  • 24/7 concierge and medical shuttle for Medical Center workers
  • modern finishes, high ceilings, city views
  • rooftop pool and premium community spaces
  • leasing staff (Deanna) praised for thoroughness and kindness

What to Know Before Signing a Lease

  • Leasing agent Deanna repeatedly praised for professional tours and attention
  • Front-desk staff and valet drivers (Pap mentioned) cited for courtesy to medical-center patients
  • Concierge Mohammed noted as highly helpful
  • Rooftop infinity-edge pool and 35th-floor lounge spaces mentioned
  • 4 elevators; typically only 1-2 operational, regular 15-20 minute waits
  • Two vehicle thefts reported from gated parking lot
  • Business center has only 2 closed cubicles and 1 conference room for 35-story building

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments
Rooftop pool, concierge, and modern interiors highly rated; elevator failures and high pricing undermine the luxury positioning.

How This Community Compares

  • Rated 3.9 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

What Residents Are Saying

rooftop poolconciergefloorselevatorsvaletgrill areacity viewwait timesviewsclean property

How We Score Communities

How We Score
Star rating 28
Review volume 99
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings by Category

5
128
4
10
3
8
2
8
1
38

Common Questions About This Community

Is there free parking and a shuttle to the Medical Center?
Yes, free garage parking and a 24/7 shuttle are included for Medical Center workers and residents.
How many elevators are there and how long are typical waits?
The building has 4 elevators, but only 1-2 typically operate. Reviewers report regular 15-20 minute waits and occasional waits over 30 minutes.
Do they dispute move-out charges?
Yes. Multiple reviewers report charges ($125-$150) for minor water stains and cleaning fees that went unanswered after emailed disputes for weeks to months.

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Last updated 2026-08-23