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Resort Style Luxury Apartments The Woodlands
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Furnished & Corporate ApartmentsStudent ApartmentsLuxury & High-Rise Apartments
Marcella Memorial Heights Apartments
Luxury & High-Rise Apartments
- Location
- Washington Avenue Coalition / Memorial Park, Houston
- Service
- Luxury & High-Rise Apartments
- Reviews
- 274
- Ranking
- #87 in Luxury & High-Rise Apartments
- Best for
- Renters who prioritize quick maintenance and want renovated units near Memorial Park
Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.
What We Found
Reviews split sharply. Several tenants describe mold, roaches, hidden fees, and leasing staff who did not show up for tours. Others praise fast maintenance help and kind leasing staff. The gap between these experiences is wide.
Maintenance is the bright spot in many reviews. One tech, Nick Bosler, gets repeated praise for quick callbacks, including a same-day AC repair after hours. Some renters also like the renovated units and the easy walk to Buffalo Bayou Park.
Praised for
- Maintenance tech Nick Bosler praised for fast response
- Friendly, helpful leasing staff in some reviews
- Renovated units with upgraded finishes
- Walkable to Buffalo Bayou Park
Watch-outs
- Mold, roaches, and pests reported in units
- Hidden fees at move-in and move-out
- Leasing office unstaffed for scheduled tours
- Maintenance requests marked done but not fixed
- Unrenovated units not disclosed
- Broken security gate left open
maintenance-delayspest-issueshidden-feesunresponsive-officeresponsive-managementfriendly-staffclean-facilitiesmodern-amenitiesoutdated-unitswell-maintained-grounds
Best for: Renters who prioritize quick maintenance and want renovated units near Memorial Park
Think twice if: Several reviewers report mold, roaches, hidden fees, and unanswered office calls or missed tours.
What this Community Does Well
- Fast maintenance response from named tech
- Renovated units with stainless appliances and wood floors
- Walk to Buffalo Bayou Park
- Pool, heated spa, and gym listed
What to Know Before Signing a Lease
- Maintenance lead Nick Bosler praised for a callback within five minutes and same-day AC repair
- Some units are renovated, others are not, per one reviewer
- Website lists a resort-style pool, heated spa, and virtual leasing
- Rated 4 across 274 Google reviews, with 23% one or two stars
How Residents Rate Management, Maintainance & More
- Luxury & High-Rise Apartments
- Mixed. Praise for maintenance and some leasing staff; complaints about mold, pests, and fees.
How This Community Compares
- Rated 4 against a 4.23 average across the 95 luxury & high-rise apartments businesses listed here.
- Has more Google reviews than 74% of the businesses in this directory.
What Residents Are Saying
helpful staffleasing processfloor plansleasing office staffhot tubrenovated unitscaring staffproximity to the bayouquiet communitygym
How We Score Communities
How We Score Star rating 34
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30
Ratings by Category
5
188
4
18
3
6
2
10
1
52
Common Questions About This Community
- Does the leasing office answer calls?
- Several reviewers say calls and scheduled tours went unanswered, so the office may be hard to reach.
- Are there wheelchair-accessible features?
- Google lists a wheelchair-accessible entrance and wheelchair-accessible parking.