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Maxwell Memorial

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 195 Google reviews · How we rank ›

4.4(195) 74 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise Apartments
Maxwell Memorial
Service
Luxury & High-Rise Apartments
Reviews
195

What We Found

Strong leasing team and prime Memorial Park location drive positive impressions, but soundproofing failures and a sharp maintenance decline under new management undermine the luxury experience. Recent residents report walls too thin to muffle neighboring noise and gym vibrations, while long-term residents cite neglected parking areas, dimmed hallways, and disputed move-out charges that contradict the building's premium price point.

Recent shift: Marked decline in maintenance and amenity consistency since RPM Living acquired the property approximately 3-6 months ago. Previous management (ZRS) reportedly maintained pool five days weekly and parking areas; new management has cut costs visibly. Move-out billing practices under new management are more aggressive than prior tenure.

Praised for
  • leasing staff responsiveness and personal attention
  • location near Memorial Park
  • modern finishes and amenities
  • fast maintenance response
  • welcoming atmosphere from named staff
Watch-outs
  • severe soundproofing issues
  • post-management decline in maintenance and cleanliness
  • aggressive move-out fees and billing practices
  • occasional unresponsive leasing agents
  • security concerns after management change
responsive-managementmaintenance-delayswell-maintained-groundsclean-facilitiesfriendly-staffoverpriced
Best for: Professionals seeking a polished location near parks and quiet surroundings, willing to prioritize staff service and amenities over acoustic isolation.
Think twice if: Sound-sensitive renters, long-term residents expecting stable maintenance standards, or those sensitive to move-out billing should review soundproofing testing and obtain move-out condition documentation in writing before signing.

What this Community Does Well

  • Prime Memorial Park location
  • individually named leasing staff who remember guest details
  • modern unit finishes
  • responsive maintenance team (pre-management change)

What to Know Before Signing a Lease

  • Named leasing staff Hunter, Eric, and Mykia praised for personal follow-up and patience
  • Maintenance team noted as fast and responsive before RPM Living took over
  • Wine fridge malfunction unresolved for over a month in one unit
  • Sewage backup incidents reported in same unit twice
  • Move-out charges documented include TV mount drywall repair, touch-up paint, cleaning, and carpet shampoo without supporting invoices
  • Fire alarm triggered three times in one month
  • Pool formerly open five days per week before management change; now status unclear
  • Hallway lighting dimmed under new management

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments
High-end finishes and amenities praised, but soundproofing and maintenance decline undermine luxury positioning for current residents.

How This Community Compares

  • Rated 4.4 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

What Residents Are Saying

leasing experienceconciergepoolswelcoming staffsoundproofingsky loungemail conciergeclean buildingapartment interiorsgym

How We Score Communities

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings by Category

5
160
4
4
3
4
2
3
1
24

Common Questions About This Community

Does the building welcome pets?
Yes, according to Google attributes, the building welcomes pets. However, one reviewer noted dog urine in the parking garage entry area that was not cleaned promptly, suggesting pet waste management may be inconsistent.
What utilities are typically included in rent?
The website states two pricing options: full rent of $3,019.66/month or base rent of $2,905/month for a 2-bed unit. Move-out charges have included water and utility-related fees, but lease terms around what is included are not detailed in available reviews.
Can I tour and get personal attention during the leasing process?
Multiple recent reviews praise named leasing agents (Hunter, Eric, Mykia) for detailed tours and personalized follow-up emails. However, one reviewer reported a leasing agent who ignored them for 30+ minutes while on a phone call, suggesting consistency varies.

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Five-star reviews highlight warm staff, clean spaces, and meaningful engagement; one recent visitor praised the brightness and views. However, a significant thread of complaints centers on insufficient staffing, management turnover, and unmet care promises, particularly in assisted living. Multiple families report dangerously slow response times to calls, dietary restrictions unmet, and management unreachable during critical situations like hospital discharges.

Senior & 55+ ApartmentsAffordable & Income-Based ApartmentsLuxury & High-Rise Apartments
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Last updated 2026-08-23