Is there free parking?

Yes, the complex has both free and paid parking options available, with a spacious garage that typically has spots available.

How close is this to Buffalo Bayou Park?

Very close. Units with south-facing views overlook a community park with a pedestrian bridge that connects directly to Buffalo Bayou Park.

What should I know about the maintenance response time?

Some residents report quick turnaround on maintenance requests, but others describe chronic issues left unresolved for weeks or months; experience varies depending on request type.

Memorial Hills Apartments

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 240 Google reviews · How we rank ›

4.0(240) 68 composite score See reviews on Google ✓ Google-verified

Luxury & High-Rise Apartments

Service: Luxury & High-Rise Apartments
Reviews: 240

What We Found

Long-term residents praise the building's unbeatable location near downtown and Buffalo Bayou, spacious floor plans, and responsive leasing staff who make the tour and move-in process smooth. However, a sharp divide emerged after management changed to Asset: the new company prioritizes unit renovations over addressing pest infestations, infrastructure breaks, chronic outages, and noise pollution, leaving tenants frustrated by unresponsive management despite friendly front-desk presence.

Recent arrivals and stable residents report quick maintenance and positive experiences, but those reporting issues find management polite but ineffective at follow-through. Tenants cite over $1,000 in water bill credits owed, hallway odors, and floors flooded for weeks without remedy. The leasing team (particularly Jon and Mariafernanda) earns consistent praise for professionalism and attentiveness during the signing process.

Praised for

spacious units with excellent views
outstanding location near Buffalo Bayou park
attentive leasing staff (Jon, Mariafernanda)
fast maintenance response for some residents
safe neighborhood with good walkability

Watch-outs

roaches and pest infestations despite complaints
new management neglects maintenance in favor of renovations
chronic water/utility outages and infrastructure failures
unresponsive to tenant concerns and poor communication
unauthorized charges and water billing errors
construction noise at early morning and weekends

responsive-managementpoor-communicationmaintenance-delayspest-issuesfriendly-staffoverpricedunresponsive-office

Best for: new movers seeking smooth leasing and a premium location; long-term residents who rarely need management support

Think twice if: you have reported maintenance needs or live on lower floors; pest issues and water outages have persisted for months despite complaints; recent management change has reduced responsiveness

What this Community Does Well

prime location next to Buffalo Bayou and downtown access
spacious floor plans with city/park views
professional leasing team (Jon, Mariafernanda praised by name)
fast maintenance turnaround for some requests

What to Know Before Signing a Lease

Leasing staff Jon and Mariafernanda named repeatedly for excellent customer service during tours
management changed to Asset company about one year ago; quality declined afterward
major water line break affected floors 1-3; hallway odors and garage door broken for months
one tenant documented over $1,000 in water bill credits owed; required in-person complaint to obtain
construction noise reported at 6am on Saturdays and holidays; renovations ongoing for over a year

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments: Beautiful, spacious units with quality finishes and views; strong leasing experience, but new management prioritizes renovations over addressing infrastructure and pest problems affecting resident quality of life.

How This Community Compares

Rated 4 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
Has more Google reviews than 69% of the businesses in this directory.

What Residents Are Saying

city viewnew appliancesluxury flatsfloor planproximity to parkquiet neighborhoodpet friendlyclean propertymoldeasy process

How We Score Communities

How We Score

Star rating 34

Review volume 100

Review recency 100

Review sentiment 46

Profile completeness 100

Verification 30

Ratings by Category

153

Common Questions About This Community

Is there free parking?: Yes, the complex has both free and paid parking options available, with a spacious garage that typically has spots available.
How close is this to Buffalo Bayou Park?: Very close. Units with south-facing views overlook a community park with a pedestrian bridge that connects directly to Buffalo Bayou Park.
What should I know about the maintenance response time?: Some residents report quick turnaround on maintenance requests, but others describe chronic issues left unresolved for weeks or months; experience varies depending on request type.

Similar apartments nearby

Greatwood at Sugar Land

4.3(42)✓ Google-verifiedPublishes prices

Five-star reviews highlight warm staff, clean spaces, and meaningful engagement; one recent visitor praised the brightness and views. However, a significant thread of complaints centers on insufficient staffing, management turnover, and unmet care promises, particularly in assisted living. Multiple families report dangerously slow response times to calls, dietary restrictions unmet, and management unreachable during critical situations like hospital discharges.

Senior & 55+ ApartmentsAffordable & Income-Based ApartmentsLuxury & High-Rise Apartments

View profile

16 low data

Resort Style Luxury Apartments The Woodlands

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury & High-Rise ApartmentsFurnished & Corporate Apartments