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Pearl Marketplace

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 175 Google reviews · How we rank ›

4.4(175) 77 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Pearl Marketplace
Service
Pet-Friendly Apartments
Reviews
175

What We Found

Leasing staff like Ayanna, Marcus, and Sybil earn consistent praise for patience and care during move-in; residents love the Midtown location, dog park, and early-stage maintenance responsiveness. However, the past year shows cracks: hallway cleanliness has slipped, phone access to the office is poor, new fees (guest suite jumped from $95 to $255) caught tenants off guard, and some report mold and neighbor noise that management deemed unavoidable. Strong team carries the experience, but operational consistency has eroded for long-term residents.

Standout positives include the concierge (Cece gets high marks for package handling and attentiveness), sky lounge, and proximity to shops and nightlife. Fair warnings: the party vibe suits social renters more than quiet-seekers, lease breaks incur penalties, and buildings issues (mold, elevator downtime, bike theft) have left a few residents frustrated enough to leave.

Recent shift: Long-term residents note a shift in service quality over the past 6-12 months: hallway odors, paint chips, slower maintenance response, and poor phone access to leasing office have worsened despite strong concierge praise. One 3-year resident downgraded from 5 to 4 stars due to these declines and surprise fee increases.

Praised for
  • responsive and kind leasing staff
  • dog park and pet amenities
  • convenient Midtown location near dining and shopping
  • well-maintained units and hallways initially
  • strong concierge service
Watch-outs
  • noise from neighbors and party atmosphere
  • maintenance and communication delays in recent months
  • declining hallway cleanliness and odors
  • mold issues in some units
  • hidden fees and sudden price increases for guest suite and sky lounge
  • phone access to leasing office difficult
  • bike theft from storage
responsive-managementfriendly-staffmaintenance-delaysnoisy-neighborshidden-feesclean-facilities
Best for: Social renters and pet owners seeking walkable Midtown living and strong staff support during move-in.
Think twice if: Quiet-seekers should visit on a weekend evening; long-term residents report declining maintenance and poor phone access to leasing office.

What this Community Does Well

  • named leasing agents (Ayanna, Marcus) praised for care
  • dedicated dog park and pet water fountain
  • Midtown location near shopping, restaurants, downtown
  • concierge service for mail, delivery, and resident support

What to Know Before Signing a Lease

  • Ayanna and Marcus handle leasing; Sybil and Cece on concierge/management are frequently named for going above and beyond
  • Dog park with pet water fountain is a draw
  • Guest suite fee jumped from $95 to $255 with new $150 non-refundable cleaning deposit in recent months
  • Some residents report mold with no resolution; others cite frequent gate and elevator breakdowns
  • Concierge turnover is reportedly 3-6 months
  • Lease break incurs 60-day notice and additional fines if not met

How Residents Rate Management, Maintainance & More

Pet-Friendly Apartments
Dog park with pet water fountain is a highlight; one resident reported bike theft from supposedly locked storage.

How This Community Compares

  • Rated 4.4 against a 4.12 average across the 45 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

What Residents Are Saying

leasing processhelpful staffsky loungeguest suitehelpful teamdog parkdog spaelevatorscozy atmospherekind staff

How We Score Communities

How We Score
Star rating 58
Review volume 97
Review recency 100
Review sentiment 57
Profile completeness 100
Verification 30

Ratings by Category

5
138
4
11
3
4
2
5
1
17

Common Questions About This Community

How much does the guest suite cost?
Currently $255 including a $150 non-refundable cleaning deposit; residents report the fee has increased significantly in recent months.
Does Pearl Marketplace have a dog park?
Yes, with a pet water fountain. They also list a dog spa in their amenities.
What happens if I break my lease early?
A 60-day notice is required; breaking lease without proper notice incurs additional fines and penalties.

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Last updated 2026-08-23