How quickly do maintenance requests get done?

Most residents report fast response times. Joe, Sam, and Mario are named for quick work on AC, dishwasher, and appliance repairs. One resident noted prioritization gaps but said speaking to the front office improves attention.

What amenities are included?

On-site fitness center, swimming pool, clubhouse with resident lounge, cyber cafe, dog park, and barbecue gazebos. Their website states these facilities are available.

Is the community quiet?

Yes; multiple residents call it peaceful with kind neighbors. One resident noted recent restrictions on after-hours lounge access due to noise from a handful of kids, now reopened.

Retreat at Riverstone

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 199 Google reviews · How we rank ›

3.9(199) 71 composite score See reviews on Google ✓ Google-verified

Luxury & High-Rise ApartmentsFurnished & Corporate ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style ApartmentsAffordable & Income-Based Apartments

Services: Luxury & High-Rise Apartments, Furnished & Corporate Apartments, Pet-Friendly Apartments
Reviews: 199

What We Found

Residents consistently report a peaceful, well-run community with attentive staff. Joe, Sam, Mario, Rubia, and Jose are repeatedly named for fast repairs, professionalism, and going the extra mile on maintenance.

However, recent reviews flag inconsistent service. One long-term resident notes pool hygiene issues, uneven maintenance prioritization, and a period when staffing gaps hurt response times. Current improvements are underway, but some residents remain cautious about service reliability going forward.

Praised for

responsive maintenance and staff
clean, quiet, well-maintained grounds
friendly, professional management
high-quality amenities

Watch-outs

maintenance request prioritization gaps
pool cleanliness and upkeep lapses
slow dishwasher replacement
shift in service quality over time

responsive-managementwell-maintained-groundsfriendly-staffquiet-communityclean-facilitiesmaintenance-delays

Best for: Long-term residents seeking peace, reliability, and hands-on maintenance support.

Think twice if: Service consistency varies; pool maintenance and maintenance request prioritization have been concerns for some residents.

What this Community Does Well

Named maintenance staff known for speed and professionalism
Quiet, well-maintained grounds and common areas
On-site fitness, pool, and community spaces
Responsive property management team

What to Know Before Signing a Lease

Joe, Sam, Mario named for reliable AC, dishwasher, and plumbing repairs
Rubia and Jose cited for professional lease management and responsive office support
Dog park and barbecue gazebos on-site
Maintenance team staffing has fluctuated; recent hires credited with improving response times
Pool and gym amenities frequently praised for upkeep, though one resident noted hygiene lapses

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments: Large units with high ceilings and well-maintained grounds appeal to upscale renters; management responsiveness praised.
Pet-Friendly Apartments: Dog park on-site; pets appear welcome, though limited review detail on pet policies.
Townhome & Garden-Style Apartments: Townhomes offered; described as spacious with good amenities and maintained grounds.
Furnished & Corporate Apartments: No clear evidence in reviews; business lists furnished options but no tenant feedback on this service.
Affordable & Income-Based Apartments: No evidence; not positioned as income-based or affordable in reviews.

How This Community Compares

Rated 3.9 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
Has more Google reviews than 60% of the businesses in this directory.

How We Score Communities

How We Score

Star rating 28

Review volume 100

Review recency 100

Review sentiment 61

Profile completeness 100

Verification 30

Ratings by Category

131

Common Questions About This Community

How quickly do maintenance requests get done?: Most residents report fast response times. Joe, Sam, and Mario are named for quick work on AC, dishwasher, and appliance repairs. One resident noted prioritization gaps but said speaking to the front office improves attention.
What amenities are included?: On-site fitness center, swimming pool, clubhouse with resident lounge, cyber cafe, dog park, and barbecue gazebos. Their website states these facilities are available.
Is the community quiet?: Yes; multiple residents call it peaceful with kind neighbors. One resident noted recent restrictions on after-hours lounge access due to noise from a handful of kids, now reopened.

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Retreat at Riverstone

What We Found

What this Community Does Well

What to Know Before Signing a Lease

How Residents Rate Management, Maintainance & More

How This Community Compares

How We Score Communities

Ratings by Category

Common Questions About This Community

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