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Rone Residences

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 77 Google reviews · How we rank ›

4.4(77) 75 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise Apartments
Rone Residences
Service
Luxury & High-Rise Apartments
Reviews
77

What We Found

Staff create a genuinely welcoming experience. Named team members like Talia, Olga, Luciano, and Chris earn specific praise for attentiveness, patience, and rapid issue resolution. Amenities impress, and most residents feel the community delivers on luxury living. One critical review flags poor condition of appliances on move-in, inconsistent front desk presence, and lax pool and security monitoring that undermine the premium price point.

The leasing process runs smooth, often completed in days. Residents consistently remark on staff going above and beyond. However, that one-star account reveals service gaps that matter at this tier: unmonitored pool areas with youth congregating, homeless encampments behind the property despite 24-hour security, and maintenance details (grill brushes, cushions, jacuzzi cleanliness) left unaddressed for months.

Praised for
  • staff professionalism and warmth
  • responsive maintenance
  • high-end amenities
  • smooth leasing process
  • concierge team excellence
Watch-outs
  • inconsistent property maintenance
  • security and monitoring gaps
  • front desk coverage issues
  • damaged move-in units
friendly-staffresponsive-managementwell-maintained-groundsmaintenance-delayssecure-parkingclean-facilities
Best for: Professionals seeking high-end service and community, where staff attentiveness matters as much as amenities.
Think twice if: Units and common areas sometimes lack attention on move-in; pool and overnight security do not always monitor actively.

What this Community Does Well

  • named concierge and leasing staff consistently go above and beyond
  • smooth leasing process often completed in days
  • top-tier amenities well maintained
  • staff creates genuine sense of community and home

What to Know Before Signing a Lease

  • Leasing staff named: Olga Stepanova, Luciano; Concierge: Talia, Michael; Maintenance: Chris; Manager: Aldrin Young, Katie
  • Leasing tours can take 1.5+ hours with staff guidance
  • Appliances have arrived damaged on move-in (scratch and dent condition)
  • Pool and jacuzzi maintenance gaps reported (discolored water, uncleaned cushions, unmonitored youth congregation)
  • Security overnight primarily present in parking garage, not monitoring back property
  • Front desk coverage occasionally absent, leaving deliveries unattended

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments
Staff attentiveness and smooth leasing earn consistent five-star praise; one review criticizes property maintenance gaps and security monitoring as below luxury-tier standards.

How This Community Compares

  • Rated 4.4 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 21% of the businesses in this directory.

What Residents Are Saying

24-hour securityhelpful stafffloorplansleasing processmodern designwelcoming atmospherespacious apartmentsboutique feelnew propertykind staff

How We Score Communities

How We Score
Star rating 56
Review volume 82
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Ratings by Category

5
64
4
1
3
1
2
3
1
8

Common Questions About This Community

How long does the leasing process usually take?
Most residents report completion in less than a couple of days when working with the leasing team.
What amenities are included?
The property offers a state-of-the-art fitness center, pool with hot and cold plunge, sky lounge, billiard room, pet spa, guest suite, and private dining room.
Do you accept pets?
Yes, the community welcomes pets and offers a dedicated pet spa on site.

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Greatwood at Sugar Land

4.3(42)✓ Google-verifiedPublishes prices

Five-star reviews highlight warm staff, clean spaces, and meaningful engagement; one recent visitor praised the brightness and views. However, a significant thread of complaints centers on insufficient staffing, management turnover, and unmet care promises, particularly in assisted living. Multiple families report dangerously slow response times to calls, dietary restrictions unmet, and management unreachable during critical situations like hospital discharges.

Senior & 55+ ApartmentsAffordable & Income-Based ApartmentsLuxury & High-Rise Apartments
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Last updated 2026-08-23