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Resort Style Luxury Apartments The Woodlands
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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Furnished & Corporate ApartmentsStudent ApartmentsLuxury & High-Rise Apartments
The Carter
Luxury & High-Rise ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Apartments
- Location
- University Place, Houston
- Services
- Luxury & High-Rise Apartments, Pet-Friendly Apartments, Townhome & Garden-Style Apartments
- Reviews
- 372
- Ranking
- #4 in Luxury & High-Rise Apartments
- Best for
- Renters wanting a luxury building with strong leasing support
Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.
What We Found
Reviewers praise the leasing team, especially Jai and Shay King, for patient, clear tours and helpful follow-up. Many describe the apartments as modern, spacious, and beautiful. The concierge desk also gets credit for going out of the way for residents.
The main complaint is a move-out billing problem. One former resident got a final statement sent to the wrong address and an account sent to collections. The property manager later reversed the charges after escalation.
Praised for
- Helpful, knowledgeable leasing staff
- Friendly, responsive concierge desk
- Beautiful, spacious apartments
- Strong tour experiences
Watch-outs
- Move-out statement sent to wrong address
- Account sent to collections without notice
friendly-staffresponsive-managementmodern-amenitiespoor-communication
Best for: Renters wanting a luxury building with strong leasing support
Think twice if: Move-out billing: one reviewer had a final statement misaddressed and sent to collections.
What this Community Does Well
- Knowledgeable leasing team on tours
- Concierge desk that helps residents
- Spacious, modern units
- Dog park and pet-friendly setup per review topics
What to Know Before Signing a Lease
- Leasing staff named in reviews include Jai, Ade, Adrianna, and Shay King
- Concierge desk helped a resident carry heavy packages
- Website lists a Sky Lounge with game room and community kitchen
- Google topics mention thick walls and a dog park
- Wheelchair-accessible entrance, parking, and restroom per Google attributes
How Residents Rate Management, Maintainance & More
- Luxury & High-Rise Apartments
- Reviewers call the building beautiful, spacious, and modern with luxury amenities.
- Pet-Friendly Apartments
- A resident noted concierge help with a pet accident; Google topics list a dog park.
- Townhome & Garden-Style Apartments
- Website lists townhomes; reviews do not discuss them directly.
How This Community Compares
- Rated 4.5 against a 4.23 average across the 95 luxury & high-rise apartments businesses listed here.
- Has more Google reviews than 90% of the businesses in this directory.
What Residents Are Saying
helpful staffconciergewelcoming staffproperty tourthick wallsluxury feelluxurious apartmentsdog parkinformative stafffloor plans
How We Score Communities
How We Score Star rating 65
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30
Ratings by Category
5
317
4
9
3
8
2
6
1
32
Common Questions About This Community
- Does The Carter have a dog park?
- Google review topics mention a dog park. Reviews do not describe it in detail.
- Is the property wheelchair accessible?
- Google attributes list an accessible entrance, parking, and restroom.