New management and maintenance staff earn consistent praise for friendliness and quick problem-solving, particularly David from maintenance and Brandon from the office. However, one detailed complaint documents a four-month security deposit delay with ghosted follow-ups, raising serious concerns about accounting and tenant relations despite recent operational improvements.
Several residents report that A/C units failed or underperformed for extended periods, though maintenance responded well once engaged. The 3.7 rating reflects this split: most day-to-day experiences are positive, but move-out and administrative processes appear vulnerable to neglect.
Most residents report excellent upkeep and helpful staff, with Destiny, Katia, and Serita repeatedly noted for going above and beyond on leasing and problem-solving. A handful of visitors found the front desk dismissive or unprepared for tours, and one recent complaint flagged a broken gate left unfixed for a week.
Last updated 2026-07-22
