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The Star

Updated 2026-10-23 · 3,029 reviewed · 204 listed · Scored from 187 Google reviews · How we rank ›

4.4(187) 80 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise ApartmentsPet-Friendly Apartments
The Star
Location
Downtown Houston, Houston
Services
Luxury & High-Rise Apartments, Pet-Friendly Apartments
Reviews
187
Ranking
#5 in Luxury & High-Rise Apartments
Best for
Downtown renters who value attentive concierge service and walkable locations

Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.

What We Found

Reviewers describe a warm, attentive team from tour to move-in. Concierge staff and leasing agents get repeated praise for knowing residents by name and quick help. The building is often called clean, safe, and well kept.

The Star sits in downtown Houston, and residents say they can walk to work and nearby restaurants and stadiums. Named staff like Abbas, Brandon, and Lewis come up often. The main complaint is steep rent hikes after the first lease, plus an optional paid tool added at renewal.

Praised for
  • Friendly, helpful concierge team
  • Responsive leasing staff
  • Clean, well-kept building
  • Walkable downtown location
Watch-outs
  • Large rent increases at renewal
  • Added monthly finance tool fee at renewal
friendly-staffresponsive-managementclean-facilitieswell-maintained-groundssafe-neighborhoodhidden-feesgood-value
Best for: Downtown renters who value attentive concierge service and walkable locations
Think twice if: You plan to stay several years, since one reviewer reported large yearly rent increases after year one.

What this Community Does Well

  • Attentive concierge team
  • Walkable downtown location
  • Indoor dog park and pet grooming stations (per website)
  • Heated pool and rooftop terrace (per website)

What to Know Before Signing a Lease

  • Abbas Mehriar leads the concierge team and runs the parking garage, per one review
  • Brandon, the leasing agent, is named in many reviews
  • Leasing agent once dropped weights in the gym to show noise levels to a prospective renter
  • Website lists an indoor dog park, dog run, and pet grooming stations
  • Website claims the building dates to 1915

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments
Reviewers praise concierge service, valet, and the lobby feel; one renter flags big renewal increases.
Pet-Friendly Apartments
Website lists an indoor dog park, dog run, and pet wash stations; no reviews speak to these directly.

How This Community Compares

  • Rated 4.4 against a 4.23 average across the 95 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

What Residents Are Saying

concierge teamleasing processhistoric buildingvaletindoor dog parkcourteous staffdowntown locationrooftop viewarchitecturemodern apartments

How We Score Communities

How We Score
Star rating 58
Review volume 99
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Ratings by Category

5
150
4
6
3
5
2
5
1
21

Common Questions About This Community

Does The Star allow pets?
The website lists an indoor dog park, a dog run, and pet washing and grooming stations. Reviews do not discuss pet policies.
Is there wheelchair access?
Google lists wheelchair-accessible entrance, parking, restroom, and seating.

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Last updated 2026-10-23