Is the office easy to reach during leasing?

It depends. Named staff member Dyamond is praised as responsive and professional during the leasing process. However, after move-in, applicants and residents report unanswered calls, 5-10 minute hold times, or being placed on hold indefinitely.

What amenities are included?

In-unit washer/dryer, fitness center, business center, elevator, and wheelchair-accessible entrance and parking. Reviews note the gym is small with half the equipment often broken.

What should I know about the package room?

A shared package room serves all three buildings (700+ residents total) in a tiny space. Packages are frequently misplaced, rarely organised by building, and package theft is common. Residents do not have key-fob access to invite delivery drivers into the building.

Warehouse District

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 213 Google reviews · How we rank ›

4.0(213) 66 composite score See reviews on Google ✓ Google-verified

Luxury & High-Rise Apartments

Service: Luxury & High-Rise Apartments
Reviews: 213

What We Found

Warehouse District attracts residents with its downtown location, modern finishes, and individual leasing staff who deliver genuine care. But maintenance responsiveness crumbles once you sign: in-unit washers go weeks without repair, broken elevators sit ignored, package rooms overflow, and garage leaks destroy ceilings while the office stays unreachable or dismissive.

Praised for

friendly, knowledgeable leasing staff (Dyamond named)
responsive maintenance on resolved requests
modern, newly-built apartments
business center and fitness amenities

Watch-outs

unresponsive leasing office, long hold times, missed calls
maintenance delays and unresolved requests
dirty units at move-in, inadequate turnover cleaning
broken/failing amenities (elevator, washer, garage door sensor)
package delivery chaos and theft risk
parking garage leaks and ceiling deterioration left unaddressed
pest issues (rats) reported by residents
billing errors and unclear fees
poor communication overall

friendly-staffmaintenance-delaysunresponsive-officeoutdated-unitspackage-theft

Best for: professionals relocating who can sort complex move-in logistics and tolerate communication gaps

Think twice if: maintenance problems and office responsiveness are deal-breakers; expect delays on appliance repairs and building upkeep

What this Community Does Well

modern, newly-built units in downtown location
attentive leasing staff during sign-up process
in-unit washer/dryer and fitness facilities

What to Know Before Signing a Lease

Dyamond (leasing staff) praised for professionalism and clear tour explanations
in-unit washer repairs delayed weeks or never attempted
package room shared across 700+ residents in tiny space, packages frequently misplaced
parking garage has active unrepaired leaks, ceiling deterioration, water damage risk
garage key-fob reader at Icon Building broken 4-5 months with no repair
residents charged $10/month Fetch fee long after service discontinued
some residents charged extra $14/month on autopay with no explanation
elevator failures and broken garage door sensor reported

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments: Modern finishes and leasing experience praised; maintenance and building upkeep severely criticised by current residents

How This Community Compares

Rated 4 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
Has more Google reviews than 64% of the businesses in this directory.

What Residents Are Saying

leasing experiencefriendly managementhelpful staffno poolcourtyard viewnewly built apartmentsbeautiful apartmentsgaragetrain noisebroken elevators

How We Score Communities

How We Score

Star rating 34

Review volume 100

Review recency 100

Review sentiment 39

Profile completeness 100

Verification 30

Ratings by Category

155

Common Questions About This Community

Is the office easy to reach during leasing?: It depends. Named staff member Dyamond is praised as responsive and professional during the leasing process. However, after move-in, applicants and residents report unanswered calls, 5-10 minute hold times, or being placed on hold indefinitely.
What amenities are included?: In-unit washer/dryer, fitness center, business center, elevator, and wheelchair-accessible entrance and parking. Reviews note the gym is small with half the equipment often broken.
What should I know about the package room?: A shared package room serves all three buildings (700+ residents total) in a tiny space. Packages are frequently misplaced, rarely organised by building, and package theft is common. Residents do not have key-fob access to invite delivery drivers into the building.

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