Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.
Residents praise the leasing team, particularly Markis and others by name, for smooth move-ins and quick problem-solving. The downtown location, overnight security, and clean common areas draw consistent approval. However, corporate pricing strategy alienates renewals (some report $80 rent hikes on small units), deposit disputes linger months after move-out, and maintenance on critical items like ovens can drag for months. One resident cited a serious incident management failed to disclose transparently.
Many residents praise the leasing staff, especially agent Annette, and the pool, gym, and downtown views. Several 1-star reviews describe rude front desk staff, unanswered emails to management, and a messy tour booking.
Reviewers who praise 500 Crawford mostly point to friendly leasing staff and an easy downtown location near restaurants and the ballpark. Several name specific staff members, including Brayden, Heather, and DeAndre, for quick, helpful service. Complaints centre on management. Some residents describe a manager's rude treatment, dirty elevators, trash chute smells, and repeated smoke complaints that went unresolved. Several reviewers say the building feels well run, but these problems stand out.
Reviewers who praise Parkside point to friendly leasing agents and concierge staff, and several name Antoine, Chris, and Leslie. Many long-term residents say the building feels well kept. Elevator shortages and dirty hallways come up again and again in the negative reviews. Several 1 and 2 star reviews describe tour problems: last-minute cancellations, late rescheduling, and a unit that was never available. Valet service, noise from the street, and unenforced parking rules also draw criticism. Residents and prospects should tour in person and ask about elevator capacity first.
Last updated 2026-10-23
