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1414 Texas Downtown

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 137 Google reviews · How we rank ›

4.4(137) 73 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury & High-Rise Apartments
1414 Texas Downtown
Service
Luxury & High-Rise Apartments
Reviews
137

What We Found

Residents praise the leasing team, particularly Markis and others by name, for smooth move-ins and quick problem-solving. The downtown location, overnight security, and clean common areas draw consistent approval. However, corporate pricing strategy alienates renewals (some report $80 rent hikes on small units), deposit disputes linger months after move-out, and maintenance on critical items like ovens can drag for months. One resident cited a serious incident management failed to disclose transparently.

Praised for
  • courteous, responsive leasing staff
  • clean, well-maintained property
  • secure overnight security presence
  • safe downtown location
  • reliable package handling
Watch-outs
  • rent increases price out long-term tenants
  • slow maintenance response on major repairs
  • deposit refund disputes and collection threats
  • lack of transparency on serious incidents
  • inconsistent pet policy enforcement
responsive-managementclean-facilitiessecure-parkingfriendly-staffhidden-feesmaintenance-delays
Best for: Downtown professionals and empty-nesters who value walkability, security, and responsive staff.
Think twice if: Expecting annual lease renewal near current market rate or carrying pets; deposit refund disputes and major maintenance delays are documented complaints.

What this Community Does Well

  • Named, attentive leasing staff (Markis, Ali, Brent, security officers)
  • Reliable package retrieval system with dual lockers and room
  • 24-hour overnight security with consistent patrol
  • Clean, well-maintained common areas and units

What to Know Before Signing a Lease

  • Leasing staff named: Markis Lyles, Ali, Brent; security officers Kirkland and Kirklin praised by name
  • Package system includes both retrieval room and lockers; reviewers report zero theft
  • A1 floor plan (649 sq ft, 8th floor example) and A8 floor plan (786 sq ft, 6th floor example) mentioned with specific renewal pricing disputes
  • Overnight security patrol noted as 24-hour presence
  • Oven repair took 3 months despite multiple requests
  • Deposit return delayed 4+ months with disputed cleaning/odor charges sent to collections
  • Incident transparency concern: management labeled murder-suicide as 'medical emergency'

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments
Strong approval for downtown location, security, and staff responsiveness; major friction over corporate pricing strategy and maintenance delays that offset amenity appeal.

How This Community Compares

  • Rated 4.4 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

What Residents Are Saying

downtown locationproximity to stadiumsafe propertyovernight security staffquiet propertywalkabilitylease renewalleasing staffaffordabilitycourteous staff

How We Score Communities

How We Score
Star rating 57
Review volume 93
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings by Category

5
108
4
11
3
1
2
2
1
15

Common Questions About This Community

What is included in the package retrieval system?
The property offers both a package room and package lockers; residents report zero delivery theft in reviews.
Is there 24-hour security?
Yes, overnight security staff conduct rounds; multiple residents name-check security officers Kirkland and Kirklin for their attentiveness.
Are there dog parks nearby?
Yes, three within walking distance: Discovery Green, Trebly Park, and Market Square Park. Pet fees are $400 one-time and $25 monthly per pet.

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Five-star reviews highlight warm staff, clean spaces, and meaningful engagement; one recent visitor praised the brightness and views. However, a significant thread of complaints centers on insufficient staffing, management turnover, and unmet care promises, particularly in assisted living. Multiple families report dangerously slow response times to calls, dietary restrictions unmet, and management unreachable during critical situations like hospital discharges.

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Last updated 2026-08-23