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Caroline West Gray

Updated 2026-10-23 · 3,029 reviewed · 204 listed · Scored from 102 Google reviews · How we rank ›

4.4(102) 76 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Caroline West Gray
Location
Montrose, Houston
Service
Pet-Friendly Apartments
Reviews
102
Ranking
#73 in Pet-Friendly Apartments
Best for
Renters with pets who want a Montrose location

Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.

What We Found

Reviewers praise the leasing team, especially Francis, and say the grounds stay clean. Roaches outside and weak guest parking come up, and a few say management replies slowly. Overall, most reviews are very positive.

Praised for
  • Helpful leasing staff
  • Clean grounds and hallways
  • Responsive maintenance team
  • Quiet, friendly community
Watch-outs
  • Roaches in outdoor common areas
  • Guest parking limits
  • Slow management communication at times
friendly-staffresponsive-managementclean-facilitieswell-maintained-groundsquiet-communitypest-issuespoor-communication
Best for: Renters with pets who want a Montrose location
Think twice if: You plan to have frequent weekend guests, or you dislike pest issues outdoors.

What this Community Does Well

  • Dog park and pet-friendly community
  • Leasing staff praised by name
  • Clean hallways and grounds
  • Located in Montrose

What to Know Before Signing a Lease

  • Reviewers name leasing agent Francis and manager Brooke for helpful service
  • Reviewers say the maintenance team responds quickly
  • A reviewer says the event room is free for residents
  • Website lists a dog park and virtual tours

How Residents Rate Management, Maintainance & More

Pet-Friendly Apartments
Website lists a dog park and pet-friendly community; reviews mention a pet-friendly complex but no pet policy details.

How This Community Compares

  • Rated 4.4 against a 4.13 average across the 133 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 26% of the businesses in this directory.

What Residents Are Saying

leasing processclean apartmentleasing office staffclean hallwaysmodern roomsmaintenance teamcommunity atmospherequiet complexpet friendlypolite maintenance staff

How We Score Communities

How We Score
Star rating 56
Review volume 87
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Ratings by Category

5
79
4
6
3
6
2
1
1
10

Common Questions About This Community

Does the property have a dog park?
Their website lists a dog park among its amenities.

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Reviewers describe a split experience since management changed hands. Tour staff like Brandon, Hunter, and Scott get strong praise. Several residents say the leasing office is hard to reach and that elevators and gates break often. Maintenance is the bright spot in many accounts. Jesus, the maintenance manager, is named again and again. Some residents say repairs now take days, and a few report dirty hallways and a messy dog park.

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Last updated 2026-10-23