Do you accept Housing Choice Vouchers?

Yes. The property states it participates in the Housing Choice Voucher Program and has a responsive leasing team (notably Jenna) who help applicants through the process.

Is there on-site parking?

Yes, one spot per unit. However, street parking on 21st Street has been removed by the city, and one resident noted the complex has not added parking despite considering it for over a year.

Yes. The property is pet-friendly with a dog park on-site.

CO/OP Heights

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 50 Google reviews · How we rank ›

4.4(50) 73 composite score See reviews on Google ✓ Google-verified

Affordable & Income-Based Apartments

Service: Affordable & Income-Based Apartments
Reviews: 50

What We Found

Residents and prospective tenants consistently praise the leasing team, especially Jenna, for patient, transparent communication through applications and move-ins. Units feature modern finishes, smart home tech, and quiet Heights location appeal.

Structural issues temper the appeal: thin walls carry neighbor noise, single parking spots struggle against removed street parking, and a 2-star reviewer found the property cut corners on insulation and climate control while charging prices that don't match limited amenities. Some appointments go unstaffed.

Praised for

responsive leasing staff
patient application processing
modern, clean units
safe, quiet location
pet-friendly
accessible finishes

Watch-outs

poor noise insulation
one parking spot insufficient
limited amenities
inconsistent appointment staffing
cheap construction materials

responsive-managementclean-facilitiesfriendly-staffquiet-communitymaintenance-delaysoutdated-units

Best for: first-time renters or those using housing vouchers valuing staff guidance and modern finishes

Think twice if: you need parking flexibility, strong soundproofing, or robust on-site amenities like gym or pool

What this Community Does Well

attentive leasing team led by Jenna
modern finishes and smart home tech
Heights location with METRO access
Housing Choice Voucher Program acceptance

What to Know Before Signing a Lease

Jenna Nalle and Jacobe deliver consistent, transparent communication during application and move-in
Jason and Carson also noted for helpful tours and orientation
One parking spot per unit per lease; street parking removed by city since construction
Parking garage ceiling requires tarps and duct tape for repairs
Package delivery process is overly complicated with drivers frequently accessing wrong doors
Walls and floors lack insulation; neighbor noise is a common complaint
Hallways maintained at legal minimums only (78F summer, 65F winter)

How Residents Rate Management, Maintainance & More

Affordable & Income-Based Apartments: Leasing team praised for patient processing of housing voucher applications; one reviewer noted good management trying to solve problems
Pet-Friendly Apartments: Dog park and pet-friendly policy noted; one dog-owning resident flagged danger crossing Shepherd due to speeding cars in school zone

How This Community Compares

Rated 4.4 against a 4.2 average across the 23 affordable & income-based apartments businesses listed here.
Has more Google reviews than 15% of the businesses in this directory.

What Residents Are Saying

stylish finishesquiet locationsafe propertyeasy commuteconvenient locationoverall vibeaffordableproperty management teamcommunitypatient staff

How We Score Communities

How We Score

Star rating 54

Review volume 74

Review recency 100

Review sentiment 63

Profile completeness 100

Verification 30

Ratings by Category

Common Questions About This Community

Do you accept Housing Choice Vouchers?: Yes. The property states it participates in the Housing Choice Voucher Program and has a responsive leasing team (notably Jenna) who help applicants through the process.
Is there on-site parking?: Yes, one spot per unit. However, street parking on 21st Street has been removed by the city, and one resident noted the complex has not added parking despite considering it for over a year.
Are pets welcome?: Yes. The property is pet-friendly with a dog park on-site.

Leasing Office & Contact Info

Phone: +1346-639-4901
Website: https://www.coopheights.com/?utm_knock=gbp
Address: 2101 N Shepherd Dr, Houston, TX 77008
Open in Google Maps

Attributes

has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_in_unit_washer_dryerhas_onsite_maintenancehas_private_outdoor_spacewelcomes_petshas_onsite_parkinghas_dog_park

Last verified 2026-08-23

Leasing Office Hours

Monday: 10:00-18:00
Tuesday: 10:00-18:00
Wednesday: 10:00-18:00
Thursday: 10:00-18:00
Friday: 10:00-18:00
Saturday: Closed
Sunday: Closed

As listed on Google.

About This Community

Services listed

One-bedroom apartments for rentPet-friendly apartmentsSmart entries and thermostatsStainless steel appliancesQuartz countertopsHigh ceilings42-inch soaking tubsMETRO bus access

Credentials claimed:Housing Choice Voucher Program acceptance, Equal Housing Opportunity

As published by the business on its own website; not independently verified.

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