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CO/OP Waterworks

Updated 2026-10-23 · 3,029 reviewed · 204 listed · Scored from 42 Google reviews · How we rank ›

4.1(42) 64 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
CO/OP Waterworks
Location
Greater Heights, Houston
Service
Pet-Friendly Apartments
Reviews
42
Ranking
#128 in Pet-Friendly Apartments
Best for
Renters who want a walkable Heights location and a helpful leasing team

Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.

What We Found

Reviewers praise the leasing team, especially agent Jason, for quick, friendly help with tours and move-ins. Many say the apartments are clean and the location is walkable. Several recent reviews describe slow repairs and poor communication after management changed.

The most repeated complaints involve a broken front entrance that delayed packages and long gaps before office replies. Some residents also report noise from upstairs and a delayed deposit refund. Recent reviews are more mixed than the older five-star praise.

Praised for
  • Leasing agent Jason praised repeatedly
  • Friendly, responsive staff
  • Clean, well-kept apartments
  • Walkable location near restaurants
Watch-outs
  • Broken front door and package delays
  • Slow or missing communication from office
  • Noise from neighbors above
  • Unanswered phones and deposit delays
friendly-staffresponsive-managementclean-facilitiespoor-communicationmaintenance-delaysnoisy-neighborspackage-theft
Best for: Renters who want a walkable Heights location and a helpful leasing team
Think twice if: You need quick repairs, reliable package delivery, or quiet neighbors. Recent reviews raise these issues.

What this Community Does Well

  • Pet-friendly one-bedroom apartments
  • Walkable Greater Heights location
  • Covered garage parking
  • Accepts Housing Choice Vouchers (per website)

What to Know Before Signing a Lease

  • Leasing agent Jason is named in many positive reviews
  • Front entrance repair delays left packages undelivered for weeks
  • Website says the property is ADA compliant
  • Website lists a $55/month convenience fee in one review, with amenities disputed
  • Website lists stainless steel appliances, quartz countertops, and 42-inch soaking tubs

How Residents Rate Management, Maintainance & More

Pet-Friendly Apartments
Website lists pet-friendly apartments; reviews do not discuss pet policies

How This Community Compares

  • Rated 4.1 against a 4.13 average across the 133 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 10% of the businesses in this directory.

What Residents Are Saying

clean apartmentsboutique propertyhelpful teamHas elevatorcozy complexcleanlinesscommunityleasesafetygarage

How We Score Communities

How We Score
Star rating 41
Review volume 71
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings by Category

5
30
4
2
3
2
2
0
1
8

Common Questions About This Community

Does CO/OP Waterworks accept Housing Choice Vouchers?
Their website states they accept the Housing Choice Voucher Program.
Does the property have a clubhouse or courtyard?
The website lists a clubhouse, courtyard, and amenity lounge. Some reviewers say the property has no real amenities, so ask before you sign.

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Residents consistently describe quick, friendly help with repairs and requests. Maintenance lead Lorenzo comes up again and again, along with leasing staff Carlos and Charmaine. Ratings sit at 4.5 across 115 Google reviews, with 85% five-star. The praise covers more than repairs. Reviewers mention clean hallways, a well kept pool and gym, and a neighborhood they feel safe in. The main gripes are the crowded parking garage and one report of stolen tires.

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Last updated 2026-10-23