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Gables at the Heights

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 240 Google reviews · How we rank ›

3.7(240) 64 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Apartments
Gables at the Heights
Service
Pet-Friendly Apartments
Reviews
240

What We Found

Residents praise staff responsiveness, especially leasing manager Trent, and the walkable Heights location steps from trails and restaurants. Maintenance typically responds promptly, and the Bark Park appeals to pet owners. But serious frustrations undermine the experience: a towing policy that catches residents off guard, repeated vehicle break-ins and thefts in the garage, and a pattern of aggressive deposit deductions for normal wear and tear.

The property has cycling management changes over the years, which reviewers tie to inconsistent maintenance and accountability. Some report unresolved leaks lasting months; others describe finding dog poop in elevators. Parking enforcement is a recurring sticking point-residents cite being towed without clear notice or rules clarified upfront.

Praised for
  • responsive staff, especially leasing manager Trent
  • quick maintenance response
  • walkable Heights location near trails
  • clean, well-organized
  • pet-friendly with Bark Park
Watch-outs
  • aggressive towing policy with unclear rules
  • security issues: vehicle theft, stolen bikes, catalytic converters
  • unfair deposit charges and wear-and-tear disputes
  • unresolved maintenance issues including water leaks and ceiling leaks
  • dog waste in common areas
responsive-managementfriendly-staffmaintenance-delayssecure-parkinghidden-feesclean-facilities
Best for: residents who work or socialize in the Heights and value walkability and pet amenities
Think twice if: Parking enforcement is strict and towing common; research the garage policy before signing. Check vehicle-security reviews if leaving bikes or valuable items outside.

What this Community Does Well

  • walkable Heights location near restaurants and trails
  • responsive leasing and maintenance staff (especially named: Trent, Victor, Reena)
  • resort-style pool and on-site fitness amenities
  • Bark Park for dogs

What to Know Before Signing a Lease

  • Trent (Sales Manager) consistently praised for responsiveness and leasing help
  • Victor (maintenance) noted for quick issue resolution
  • Reena (staff) mentioned for diligent issue escalation and resident care
  • Bark Park on-site for dogs
  • On-site security guard mentioned
  • Towing incidents frequent; reviewers report being towed for unregistered new vehicles, invalid parking spots, even when told parking rules by office
  • Garage security issues: tires, bikes, catalytic converters stolen; cameras not installed in some areas
  • Move-out charges often exceed expectations; reviewers report $500-$1,200 deductions

How Residents Rate Management, Maintainance & More

Pet-Friendly Apartments
Bark Park appreciated by pet owners, but dog waste left in common areas is a recurring complaint.

How This Community Compares

  • Rated 3.7 against a 4.12 average across the 45 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

What Residents Are Saying

2 bedroom apartmentproximity to trailfloorplanswheel theftnew managementdog washwalkabilityresponsive staffpet friendlycompensation for damages

How We Score Communities

How We Score
Star rating 16
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings by Category

5
156
4
4
3
5
2
4
1
71

Common Questions About This Community

Is parking included, and how strict is the garage policy?
Parking is described as 'first come, first serve' during tours, but reviews report towing is frequent and rules are enforced rigorously. Unregistered new vehicles, parking in unmarked spots, and guests can all trigger towing. Tow costs are resident responsibility. The parking addendum is sent after lease signing.
Are pets allowed, and what pet amenities are there?
Yes. The complex has a Bark Park on-site for dogs. However, dog waste in common areas like elevators has been a recurring complaint.
How long are maintenance response times?
Multiple residents report maintenance responds promptly to requests. However, some complaints note that unresolved issues can persist for months (e.g., water leaks lasting nearly two years in one unit).

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East Bend Apartments
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East Bend offers a large dog park and sits in a walkable Heights neighborhood, but residents report a stark divide in experience. Maintenance staff including Israel, Kim, Jackie, and Amanda earn consistent praise for responsiveness and friendliness, yet management communication remains a flashpoint. The core problem: dozens of car break-ins and thefts from a supposedly secure garage, combined with roach infestations, mold from water damage, broken gates and elevators, and management's pattern of unresponsiveness and deflection. Those experiencing issues describe feeling unsafe and unheard. Several cite months-long amenity outages, lost packages in a disorganized mail room, and unauthorized maintenance entries. One resident even installed security cameras inside their own unit after a worker photographed personal items. Positive five-star reviews praise the location, events, and cleanliness, but arrive primarily from earlier residents; recent complaints are consistent in tone and detail, suggesting ongoing systemic issues rather than isolated incidents.

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HiLine Heights Apartments
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HiLine Heights Apartments

3.8(206)✓ Google-verifiedPublishes prices

Leasing staff and maintenance respond quickly to move-ins and repair requests, and the location near shopping and restaurants appeals to many residents. However, management fails to answer calls or emails for days, security doors malfunction routinely, hidden administrative fees stack up, gym equipment sits broken for months, and some residents report unresolved pest infestations and hallway trash buildup. Kevin in the front office and Alicia in leasing stand out for professionalism, but those positive interactions contrast sharply with recurring complaints about access control failures, management unresponsiveness, and deferred upkeep since Asset Living took over. The discrepancy between good individual interactions and systemic neglect defines the experience here.

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Pearl Washington
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Pearl Washington

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Pearl Washington draws strong praise for individual staff members (Ceci, Schreeda, Alexis, Angie, Sreekumar) who go above and beyond with packages, tours, and leasing help. The building stays clean and well-kept, the pet amenities are appreciated, and maintenance responds promptly to most requests. That warmth masks serious gaps. Dog parks have broken latches and gates that won't close, letting dogs escape onto busy Washington Avenue. Pest control happens only once a year when monthly treatment is needed, leaving tenants dealing with fleas and roaches. Multiple renters report surprise fees added after initial quotes, application portal crashes, repeated requests for the same identity verification, and management pushing back on security deposit claims over normal wear and tear.

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Last updated 2026-08-23