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Heights at 1520 Apartments

Updated 2026-10-23 · 3,029 reviewed · 204 listed · Scored from 121 Google reviews · How we rank ›

3.3(121) 52 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Apartments
Heights at 1520 Apartments
Location
Washington Avenue Coalition / Memorial Park, Houston
Service
Pet-Friendly Apartments
Reviews
121
Ranking
#133 in Pet-Friendly Apartments

Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.

What We Found

Reviewers describe a tough run at this complex. Most recent reviews are one or two stars, and the main gripes are guest parking, mold, ants, and slow fixes. Several say management is slow to answer calls, emails, and in-person visits.

Staff names come up in the praise. Some residents say the leasing and front office team is kind and responsive, and the maintenance team gets credit for speed. Others say a few months of unresolved repairs left them frustrated.

Recent shift: Recent reviews describe guest parking turning partly paid and a parking policy change that was pushed back after pushback. Several say issues have worsened since move-in.

Praised for
  • Front office and leasing staff seen as helpful
  • Maintenance team called quick and great by some
  • Modern finishes and clean common spaces noted by Google topics
  • Beautiful apartments and welcoming atmosphere
Watch-outs
  • Guest parking limited and now partly paid
  • Mold and humidity problems
  • Ants recurring despite pest control
  • Package theft and disorganized package room
  • Broken elevators and garage access doors
  • Thin walls and train noise
  • Security incidents and unfixed access doors
  • Unresponsive management and office
poor-communicationunresponsive-officehidden-feespest-issuesmaintenance-delaysnoisy-neighborspackage-theftfriendly-staffmodern-amenitiesclean-facilitieswell-maintained-grounds
Think twice if: Mold, ants, guest parking, package theft, and slow repairs come up often. Many recent reviews say they would not sign again.

What this Community Does Well

  • Pet spa and pet-friendly listing (per their website)
  • In-home washer and dryer (per their website)
  • Helpful front office and leasing staff
  • Modern finishes in units

What to Know Before Signing a Lease

  • Their website lists a pet spa, resort-style pools, and a fitness center
  • Their website lists a $1,000 Look & Lease incentive
  • Several reviewers say guest parking now includes paid spaces at $0.50 per hour
  • A towing bill of $315.26 is mentioned in one review
  • Staff named by reviewers include Mercedes and Alicia, who residents credit for help
  • Residents report the package room has no working cameras
  • Google lists wheelchair-accessible entrance and parking

How Residents Rate Management, Maintainance & More

Pet-Friendly Apartments
Website lists a pet spa; no reviews speak to pet services directly.

How This Community Compares

  • Rated 3.3 against a 4.13 average across the 133 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 32% of the businesses in this directory.

What Residents Are Saying

leasing processhelpful staffclean common spacesmodern finishesproperty tourantswelcoming atmosphereprivacytowingkind staff

How We Score Communities

How We Score
Star rating 0
Review volume 91
Review recency 100
Review sentiment 29
Profile completeness 100
Verification 30

Ratings by Category

5
64
4
2
3
3
2
5
1
47

Common Questions About This Community

Does the complex have a pet spa?
Their website lists a pet spa among its amenities. Reviews do not comment on it.
Is guest parking free?
No. Several reviews say some guest spaces are now paid at $0.50 per hour, and guest spots are often full.

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Last updated 2026-10-23