
Pearl Rosemont
Reviewers praise the leasing team, especially Nona, and quick maintenance and a clean building. Two recent 1-star reviews describe loud music from a club a few blocks away, heard through the walls until 3 am. Rent is also called high.
Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.
Leasing staff, especially Bryant and Sydney, earn the most praise for patient tours and clear answers about costs. Many reviewers say they felt welcome and would move in. Reviews are split on the buildings, though, and the gate problems come up again and again.
Residents praise the walkable location near bars, restaurants, and downtown. Some say maintenance is quick and the pools stay clean. Others report broken gates, roach and mouse issues, dirty common areas, and noise from neighbors and dogs.

Reviewers praise the leasing team, especially Nona, and quick maintenance and a clean building. Two recent 1-star reviews describe loud music from a club a few blocks away, heard through the walls until 3 am. Rent is also called high.

Staff, especially Kristin, Karen, and Ty, earn consistent praise for warmth and helpfulness during tours and move-ins. The property itself feels clean and well-kept, with strong Midtown location and amenities drawing residents back. But operational issues dog the experience: elevators break repeatedly, garage ceilings leave residue on cars, and most seriously, multiple residents report theft with limited management support or camera footage review, leaving some feeling unsafe despite the advertised security system. Review topics note the helpful staff and appealing amenities, yet the mix of five-star loyalty and one/two-star safety alarms (70% five-star, 24% one/two-star) reflects a sharp divide in experience.

Reviewers who praise Hadley Midtown point to a few staff members. Angela and manager Leticia come up again and again for tours, move-ins, and fixing problems. Recent praise also notes clean, pretty apartments and grounds. Lower ratings focus on the office itself. Several people say calls and emails go unanswered for weeks. Others report slow or missing deposit refunds, roach complaints, hidden fees, and loud traffic and nightlife nearby.
Last updated 2026-10-23