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Midtown One80

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 348 Google reviews · How we rank ›

4.0(348) 73 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise Apartments
Midtown One80
Service
Luxury & High-Rise Apartments
Reviews
348

What We Found

Midtown One80 earns steady praise for its Midtown location, modern amenities, and staff attention. Kristin, the current property manager, has won repeated recognition for going beyond standard help. However, a pattern of complaints undercuts the picture: top-floor ceiling leaks persist across multiple units despite claimed fixes; elevators fail routinely, forcing stair climbs of nine flights; and a serious theft report raised security doubts about key access and management's follow-up.

New tenants report items already in units and belongings stolen within days of move-in. Management's response has been minimal: police were called, but residents say they received no meaningful assistance or camera footage review. While most reviews sing the staff's praises, these structural and security gaps merit a careful look before signing a lease.

Praised for
  • named staff excellence (Kristin, Karen, Jose, Ty)
  • friendly and responsive management
  • well-maintained property and amenities
  • walkable Midtown location with dining/shopping
  • secure building and neighborhood
Watch-outs
  • recurring ceiling leaks on top floors despite repairs
  • elevator out of service frequently (5+ times yearly, 5-day outages)
  • security concerns with theft and key access after move-in
  • unresponsive to theft reports and camera footage requests
responsive-managementwell-maintained-groundsmaintenance-delaysfriendly-staffsecure-parking
Best for: Urban professionals valuing walkable location and responsive staff over structural upkeep certainty.
Think twice if: Top-floor units or residents sensitive to maintenance delays; ceiling leaks and long elevator outages are documented recurring issues.

What this Community Does Well

  • named staff (Kristin, Karen, Jose) praised for going above expectations
  • pool with cabanas and well-equipped fitness center
  • walkable Midtown location near restaurants and shops
  • secure building with business center and modern amenities

What to Know Before Signing a Lease

  • Kristin (property manager) credited by multiple recent reviews with major turnaround
  • Jose (maintenance) noted for resident rapport and willingness to lend tools
  • Karen praised as leasing staff standout
  • Ty assists with move-in applications
  • Top-floor ceiling leaks recur after repairs
  • Elevator out of service 5+ times per year; outages last 5+ days
  • One theft complaint reports multiple items (MacBook Air, iPad, AirPods Max) stolen within days of move-in with no forced entry; police report filed, camera footage request not answered

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments
Staff attentiveness and walkable amenities highlight a high-end experience; security and maintenance gaps contradict luxury positioning.

How This Community Compares

  • Rated 4 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

What Residents Are Saying

helpful staffelevatorskind staffgarage ceilingnew managementbeautiful apartmentsleasing officepooldowntown viewwelcoming community

How We Score Communities

How We Score
Star rating 34
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Ratings by Category

5
244
4
15
3
7
2
4
1
78

Common Questions About This Community

Is there an elevator, and how often is it out of service?
Yes, but reviews report it fails 5+ times per year for outages lasting up to 5 days. Top-floor residents may need to climb multiple flights during downtime.
What amenities are included?
Fitness center, luxury pool with cabanas, business lounge, in-unit washer/dryer, and secure parking available.
Are pets allowed?
Yes, the complex is pet-friendly and lists this as a service on their website.

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Last updated 2026-08-23