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Montage at Cinco Ranch Apartments

Updated 2026-10-23 · 3,029 reviewed · 204 listed · Scored from 199 Google reviews · How we rank ›

4.2(199) 71 composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise ApartmentsStudent ApartmentsTownhome & Garden-Style ApartmentsPet-Friendly Apartments
Montage at Cinco Ranch Apartments
Location
Katy
Services
Luxury & High-Rise Apartments, Student Apartments, Townhome & Garden-Style Apartments
Reviews
199
Ranking
#58 in Luxury & High-Rise Apartments
Best for
Renters who value friendly office staff and can verify repairs in writing

Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.

What We Found

Reviewers split sharply on Montage at Cinco Ranch. Many five-star reviews praise the office team, quick repairs, and a calm, family-friendly setting. Several one-star reviews describe mold, slow repairs, fees, and rude staff.

Positive accounts name specific staff, including Brandy and Ana, and a maintenance worker named Manor. Negative accounts describe broken gates, unreliable cameras, noise, and disputes over move-out charges and deposits.

Praised for
  • Responsive maintenance on some requests
  • Friendly, helpful office staff
  • Peaceful, well-kept grounds and amenities
  • Good for families
Watch-outs
  • Mold and water damage left unfixed
  • Hidden fees and deposit disputes
  • Rude or unresponsive office staff
  • Security cameras and gate often broken
  • Noise and unauthorized people on property
responsive-managementfriendly-staffwell-maintained-groundsclean-facilitiesmaintenance-delaysunresponsive-officehidden-feespest-issuesnoisy-neighborspoor-communicationoutdated-unitssafe-neighborhoodquiet-community
Best for: Renters who value friendly office staff and can verify repairs in writing
Think twice if: Mold, water damage, fees, or broken security are dealbreakers. Several reviews describe these problems in detail.

What this Community Does Well

  • Helpful office staff named in reviews
  • Quick repairs on some requests
  • Spacious floor plans with 9-foot ceilings
  • Near LaCenterra and Katy Mills

What to Know Before Signing a Lease

  • Reviewers name Brandy (manager) and Ana in the office, and maintenance worker Manor, as helpful
  • One reviewer says a same-day fridge repair beat their expected Monday timeline
  • Website lists 9-foot ceilings, granite countertops, and energy efficient appliances
  • Reviews mention a pool and fitness center; one says the pool closed for nearly a year after a staff party

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments
Reviewers praise the common areas and finishes but describe serious upkeep and fee complaints.

How This Community Compares

  • Rated 4.2 against a 4.23 average across the 95 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

How We Score Communities

How We Score
Star rating 46
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings by Category

5
150
4
9
3
7
2
5
1
28

Common Questions About This Community

Does the business list weekend hours?
Its Google listing shows opening hours for all seven days, but the review texts do not say whether weekend tours are offered.

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Holden Heights Apartments in The Heights Houston

4.4(100)✓ Google-verified

Reviewers at Holden Heights Apartments mostly describe friendly staff, quick maintenance, and a walkable Heights location. Many residents stayed for years and praise the pool, gym, and community events. Ratings are strong overall, with 81% of Google ratings at five stars. The praise centers on people. Miguel, Hailey, and Wallace come up often for tours and move-in help. One long-time resident said neighbor noise through the walls was a downside. A 1-star review describes a security deposit still unpaid months after move-out.

Student Apartments
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Last updated 2026-10-23