RS
16 low data
Resort Style Luxury Apartments The Woodlands
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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury & High-Rise ApartmentsFurnished & Corporate Apartments
One Lakes Edge
Luxury & High-Rise ApartmentsTownhome & Garden-Style ApartmentsFurnished & Corporate ApartmentsAffordable & Income-Based ApartmentsPet-Friendly Apartments
- Services
- Luxury & High-Rise Apartments, Townhome & Garden-Style Apartments, Furnished & Corporate Apartments
- Reviews
- 324
What We Found
Sergio, Miriam, and Nataliia have earned strong loyalty with residents through quick problem-solving, genuine care, and follow-through on concerns. The lakefront views, social events, and maintenance team (Hector, Carlos, Gerson, Jose) keep many residents for years. However, deposit disputes, management communication gaps, and noise complaints surface repeatedly. A few residents report being charged for non-damages or billed without clear explanation, requiring escalation to corporate to resolve. The building's traffic-facing units generate constant noise from trucks and activity.
Praised for
- responsive individual staff members
- beautiful lakefront location and views
- well-maintained amenities and grounds
- helpful leasing staff during tours
Watch-outs
- security deposit disputes and attempted retention
- poor management responsiveness and communication
- noisy environment from traffic and neighbors
- billing issues and maintenance delays
responsive-managementpoor-communicationwell-maintained-groundspackage-theftfriendly-staffclean-facilities
Best for: Professionals seeking luxury lakefront living and community social engagement.
Think twice if: Residents sensitive to noise, or those who value centralized management responsiveness and clear billing practices.
What this Community Does Well
- Lakefront location with scenic views and waterfront trails
- Strong individual staff members who follow through on resident concerns
- Active resident events and long-term community retention
- Professional maintenance team
What to Know Before Signing a Lease
- Sergio, Miriam, and Nataliia noted for proactive problem-solving and resident care
- Maintenance team includes Hector, Carlos, Gerson, and Jose
- Residents report long tenures; at least one waited over 2 years for a specific unit
- Package theft and security gaps prompted resident calls for expanded camera coverage
- At least two residents report deposit claims later reversed by corporate after dispute
- Water and sewer billing issues documented with one resident facing $600 charge during extended absence
How Residents Rate Management, Maintainance & More
- Luxury & High-Rise Apartments
- Beautiful lakefront views and modern finishes praised; noise from traffic and building systems a drawback for some.
- Pet-Friendly Apartments
- One dog-related incident (bite) handled by removing pet and tenant; pet rent and deposit clearly stated on website.
How This Community Compares
- Rated 4.4 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
- Has more Google reviews than 85% of the businesses in this directory.
How We Score Communities
How We Score Star rating 59
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Ratings by Category
5
242
4
33
3
13
2
12
1
24
Common Questions About This Community
- Can I request a walk-through before moving out?
- Yes. Sergio and the current management team coordinate move-out walk-throughs; previous management denied these requests, so confirm with current staff before signing.
- What is the pet policy and cost?
- One-time pet fee $300, pet deposit $300, and monthly pet rent of $30 for one pet or $45 for two pets (per their website).
- Does the property have a fitness center and pool?
- Yes. Their website lists a state-of-the-art fitness center, yoga studio, and infinity-edge pool. Lakefront access and water sports are also available.
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