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The Dawson at Stratford Apartments

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 26 Google reviews · How we rank ›

4.0(26) 61 low data composite score See reviews on Google ✓ Google-verified
Luxury & High-Rise Apartments
The Dawson at Stratford Apartments
Service
Luxury & High-Rise Apartments
Reviews
26

What We Found

Five-star reviewers praise the staff Jose, Pansie, Seleny, and William for personal attention and fast maintenance, plus the Montrose location near restaurants and parks. Newer residents report good experiences. However, residents with longer tenure describe deteriorating conditions: recurring water flooding, pest infestations management ignores, broken perimeter gates left permanently open, high Airbnb turnover creating noise and security issues, and maintenance backlog despite adequate staffing.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • caring, attentive staff
  • friendly community
  • quick maintenance response (historically)
  • renovated units and finishes
  • walkable Montrose location
Watch-outs
  • management unresponsiveness and high turnover
  • water intrusion and flooding in units
  • pest issues (rodents, roaches)
  • Airbnb rentals causing noise and security risk
  • broken gates, parking and security lapses
  • AC failures and ignored maintenance orders
  • overflowing trash and poor grounds upkeep
  • rising rents while website rates drop
responsive-managementpoor-communicationmaintenance-delaysclean-facilitiespest-issuessecure-parkinghidden-feesfriendly-staffunresponsive-office
Best for: New residents seeking renovated Montrose apartments with friendly staff and short-term leases.
Think twice if: Long-term residents report recurring water damage, pest problems, gate failures, and unresponsive management despite maintenance availability.

What this Community Does Well

  • Renovated units with modern finishes and high-speed internet
  • Montrose location near restaurants, parks, and Houston Zoo
  • Pet-friendly with on-site maintenance

What to Know Before Signing a Lease

  • Staff members Jose, Pansie, Seleny, and William named for attentiveness
  • Recurring AC failures with ignored work orders reported
  • Water intrusion and ceiling collapse documented by tenants
  • Laundry room backed up with raw sewage multiple times
  • One maintenance person covering all buildings historically
  • High management turnover noted by residents
  • Airbnb rentals permitted within complex

How Residents Rate Management, Maintainance & More

Luxury & High-Rise Apartments
Newer residents praise renovations and staff attention; longer-term tenants cite maintenance failures, pest intrusions, and security gaps undercutting luxury positioning.

How This Community Compares

  • Rated 4 against a 4.14 average across the 170 luxury & high-rise apartments businesses listed here.
  • Has more Google reviews than 6% of the businesses in this directory.

What Residents Are Saying

upgraded unittownhousesfriendly neighborsdistanceeasy processleasecaring staffrestaurantsrenovatedgate

How We Score Communities

How We Score
Star rating 38
Review volume 62
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Ratings by Category

5
19
4
0
3
0
2
1
1
6

Common Questions About This Community

Are units updated?
Yes, units are renovated with modern finishes, carpeted flooring, all-electric kitchens, high-speed internet, and balconies or patios.
Is there on-site maintenance?
Yes, on-call maintenance is available, though recent reviews note work orders may go unaddressed and staffing constraints affect response times.

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Five-star reviews highlight warm staff, clean spaces, and meaningful engagement; one recent visitor praised the brightness and views. However, a significant thread of complaints centers on insufficient staffing, management turnover, and unmet care promises, particularly in assisted living. Multiple families report dangerously slow response times to calls, dietary restrictions unmet, and management unreachable during critical situations like hospital discharges.

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Last updated 2026-08-23