
Helix at Med Center Apartments
Reviewers praise the friendly leasing team, roomy layouts, and quiet grounds. Maintenance gets mixed marks: some fix requests are quick, while others drag on for weeks. Roaches and pool noise also come up.
Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.
Reviewers who praise this complex mostly point to the leasing office. Staff like Betsy get named for quick follow-up, and many say repairs get handled on time. The 4.0-range rating is split, though, and the low reviews are harsh.
Negative reviews describe roaches, broken gate codes, and car break-ins. Several renters also dispute move-out charges and deposit returns. Long-time residents say management and maintenance got worse after staff changes.

Reviewers praise the friendly leasing team, roomy layouts, and quiet grounds. Maintenance gets mixed marks: some fix requests are quick, while others drag on for weeks. Roaches and pool noise also come up.

Stella attracts renters seeking affordability near downtown and the Medical Center. Location and price draw praise, as do certain maintenance staff and gym updates. However, persistent security gaps (broken gates, vehicle break-ins, package theft), water outages, billing confusion, and poor communication during disputes undermine the value proposition. Management changes and system updates have not yet resolved these core frustrations.

Reviewers praise the leasing team, especially named staff who gave tours and helped with move-in. Many also like the roomy units and the location near the medical center. Recent negative reviews focus on pests, package theft, and maintenance requests that stay open. Several long reviews describe repeat roach or ant problems and a garage security scare. Some say the office no longer feels as helpful since a former agent left. Pool noise, a tight parking garage, and broken grills come up too. Dog-related smells in stairwells appear in one review.
Last updated 2026-10-23