Stella at The Medical Center
Stella draws praise for its location near the Medical Center, gym renovations, and individual staff members like Iva, Britt, Jeremy, and Kevin who act responsive and helpful. However, residents consistently report systemic problems: broken gates unfixed for months, repeated car break-ins and tire theft, frequent water outages, maintenance backlogs, roach problems, and leasing office unresponsiveness. Recent management changes and billing errors have compounded frustration, leaving security and basic upkeep serious concerns despite the property's value proposition. Mixed experiences cluster sharply by year and repair timing. Five-star reviewers praise the gym and staff warmth. One- and two-star reviewers-many with 2-4 year tenures-document gate failures, theft, slow repairs, and management's dismissal of crime and safety. A few note the office "tries" but fails to follow through; others describe retaliation and deliberate inaction. The recurring pattern: good individual staff do not make up for absent building-wide management.
