
SYNC Med Center
Staff personality and location draw solid praise, but a sharp split emerges between five-star comfort and one-star nightmares around pests, broken elevators, and maintenance neglect. Residents report chronic ant and roach infestations across multiple units despite monthly pest control fees, cameras that do not work, grills that remain unusable for months, and an office that responds poorly to urgent repair requests. Some tenants credit long-tenured staff like Jorge, Carlos, Stephanie, and Gustavo; others say leadership, particularly management named Norma, dismisses legitimate safety and maintenance concerns. The dog park and gym appeal to renters near Hermann Park, but the 26% one-two-star rate and pest complaints warrant serious vetting before signing a lease.

