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La Maison River Oaks

Updated 2026-08-23 · 3,173 reviewed · 203 listed · Scored from 321 Google reviews · How we rank ›

4.3(321) 72 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
La Maison River Oaks
Service
Pet-Friendly Apartments
Reviews
321

What We Found

Staff like Mario, Eric, and Mireya earn consistent praise for responsiveness and courtesy, and the Greenway location offers walkability and safety. However, the property has slipped since management changed to Greystar months ago, with multiple elevators down for months, fitness equipment broken since before Christmas, and routine repairs taking two weeks or longer despite residents' repeated follow-ups. New residents report dirty units and AC problems; long-term tenants say the decline has been unmistakable.

Praised for
  • knowledgeable maintenance staff (Eric, Mario, Gabriel)
  • welcoming leasing team (Mireya, Jaqueline, Giselle)
  • safe, walkable neighborhood
  • pet-friendly amenities and dog park
Watch-outs
  • elevators broken for months without repair
  • fitness center machines out of service long-term
  • slow maintenance response times (2+ weeks)
  • dirty move-in conditions and AC failures
  • unresponsive management to recurring issues
friendly-staffmaintenance-delaysunresponsive-officeclean-facilitiesoutdated-units
Best for: Pet owners seeking a walkable urban location willing to navigate property-wide maintenance issues.
Think twice if: Expect slow repairs and overwhelmed maintenance staff; multiple elevators and gym equipment have been down for months.

What this Community Does Well

  • Individual maintenance staff earn genuine praise for skill and speed
  • Dog park and pet amenities; walkable neighborhood location
  • Leasing team goes extra distance during move-in

What to Know Before Signing a Lease

  • Eric: disposal, refrigerator, HVAC filter repair (within 24 hours on weekend)
  • Mario: plumbing and general maintenance (praised repeatedly for efficiency)
  • Gabriel: part of maintenance team praised for promptness
  • Mireya and Jaqueline in leasing praised for patience and knowledge of area
  • Greystar took over management months ago; property decline correlates with this change
  • Main elevator and at least one secondary elevator have been out of service for months
  • Fitness center stair master broken since before Christmas (5+ months)
  • Gym WiFi also broken for extended period

How Residents Rate Management, Maintainance & More

Pet-Friendly Apartments
Dog park and pet policy well-regarded; walkable area convenient for dog owners.

How This Community Compares

  • Rated 4.3 against a 4.12 average across the 45 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

What Residents Are Saying

walkabilityrenovated unitspoolscourtyardswelcoming staffpackage roomdog parkpet friendlyclean propertylease renewal

How We Score Communities

How We Score
Star rating 53
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Ratings by Category

5
236
4
23
3
12
2
11
1
39

Common Questions About This Community

Is there a dog park?
Yes, there is a dog park on the property.
How walkable is the neighborhood?
The Greenway location has high walkability, with nearby Whole Foods, Ulta, coffee shops, and other retailers.
How responsive is maintenance?
Individual technicians like Mario and Eric receive praise for speed, but response times have extended to 2+ weeks since management changed.

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Last updated 2026-08-23