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Whitney at the Heights

Updated 2026-10-23 · 3,029 reviewed · 204 listed · Scored from 111 Google reviews · How we rank ›

4.2(111) 74 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Whitney at the Heights
Location
Greater Heights, Houston
Service
Pet-Friendly Apartments
Reviews
111
Ranking
#53 in Pet-Friendly Apartments
Best for
Pet owners who want a social, renovated complex in the Heights

Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.

What We Found

Most reviewers say the leasing team is friendly and helpful, especially during move-ins and lease renewals. Many praise recent management changes, the resident events, and the renovated units. Maintenance also gets credit for quick, caring fixes.

Security and upkeep draw the sharpest criticism. One resident describes ongoing wheel and car theft, broken gates, and cameras that do not work. Another waited nearly an hour at an unstaffed front office.

Praised for
  • Friendly leasing staff
  • Responsive management and maintenance
  • Resident events and community feel
  • Renovated units and new appliances
  • Pet-friendly and quiet setting
Watch-outs
  • Car and wheel theft over several years
  • Broken gates and cameras
  • Front office unanswered during lunch hours
  • Property cleaning concerns
friendly-staffresponsive-managementquiet-communitymodern-amenitiesmaintenance-delaysunresponsive-office
Best for: Pet owners who want a social, renovated complex in the Heights
Think twice if: Car or wheel theft and security gaps are a real concern for you. Some residents report broken gates and cameras.

What this Community Does Well

  • Friendly, hands-on leasing team
  • Dog park and pet-friendly setting
  • Renovated units with new appliances
  • Regular resident events

What to Know Before Signing a Lease

  • Leasing staff Shawntee and Mashona are named in many positive reviews
  • A maintenance technician was praised for quick help with a stovetop issue
  • Website lists a dog park, resort-style pool, and grilling stations
  • Website lists 1, 2, and 3 bedroom apartments
  • Google-verified, with wheelchair-accessible entrance and parking attributes

How Residents Rate Management, Maintainance & More

Pet-Friendly Apartments
Reviewers call the property dog friendly, and the website lists a dog park.

How This Community Compares

  • Rated 4.2 against a 4.13 average across the 133 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 29% of the businesses in this directory.

What Residents Are Saying

new appliancesrenovated unitsrenovationshelpful stafffast maintenanceresponsive staffwheel theftquiet communityspacious unitsresident events

How We Score Communities

How We Score
Star rating 46
Review volume 89
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Ratings by Category

5
78
4
10
3
2
2
5
1
16

Common Questions About This Community

Does Whitney at the Heights allow dogs?
Reviewers describe the property as dog friendly, and the website lists a dog park.
Is the leasing office open on weekdays?
Google lists opening hours for seven days. One reviewer found the front office closed for lunch for about an hour.

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Most of the praise centers on staff. Several residents name leasing agents and maintenance techs as quick and kind. Many say the grounds feel quiet and the units look clean. Recent five-star reviews are common. The two one-star reviews describe a different picture. They report air conditioning that never fully worked, mold, roaches, and brown tap water. They also say calls to the leasing office went unreturned.

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Many reviewers praise the leasing team, especially Cordara and Stephanie, for patient help during tours and move-ins. Apartments are often called clean and the community quiet. Repairs and office access draw the sharpest complaints. Negative reviews describe ant and roach problems, a power outage in Building 1, and repair requests that took months. Several say the office is hard to reach and closed on weekends. One reviewer alleges unfair treatment by a manager. Prospective renters should tour in person and ask about pest control.

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Last updated 2026-10-23