Houston Apartment Reviews Directory
Menu
Smart Living Heights logo

Smart Living Heights

Updated 2026-10-23 · 3,029 reviewed · 204 listed · Scored from 145 Google reviews · How we rank ›

3.9(145) 66 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Apartments
Smart Living Heights
Location
Lazybrook / Timbergrove, Houston
Service
Pet-Friendly Apartments
Reviews
145
Ranking
#126 in Pet-Friendly Apartments
Best for
Renters wanting pet-friendly units who will tour and check service before signing

Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.

What We Found

Many reviewers praise the leasing team, especially Cordara and Stephanie, for patient help during tours and move-ins. Apartments are often called clean and the community quiet. Repairs and office access draw the sharpest complaints.

Negative reviews describe ant and roach problems, a power outage in Building 1, and repair requests that took months. Several say the office is hard to reach and closed on weekends. One reviewer alleges unfair treatment by a manager. Prospective renters should tour in person and ask about pest control.

Praised for
  • Helpful, patient leasing staff
  • Clean, well-kept apartments
  • Quiet community
  • Smooth move-in process
Watch-outs
  • Pest infestations (ants, roaches)
  • Office hard to reach, closed weekends
  • Slow or unfinished maintenance
  • Management turnover and conduct concerns
friendly-staffclean-facilitiesquiet-communitypest-issuesmaintenance-delaysunresponsive-officepoor-communicationmodern-amenitiesoutdated-units
Best for: Renters wanting pet-friendly units who will tour and check service before signing
Think twice if: Pest control, repair speed, or office access matter to you. Several reviewers report unresolved problems and weekend closures.

What this Community Does Well

  • Pet-friendly rentals
  • Gated, access-controlled community
  • Full-size washer and dryer in unit (per website)
  • Covered parking available

What to Know Before Signing a Lease

  • Cordara is praised by several reviewers for tours, move-ins, and patience
  • Stephanie Rosales is named in both praise and complaints
  • Reviewers mention a gym and pool, though the pool is said to close often
  • Website lists covered parking at $75/mo
  • Website lists a $200 administration fee and $75 application fee

How Residents Rate Management, Maintainance & More

Pet-Friendly Apartments
Website lists pet-friendly rentals; reviews do not discuss pet policies.

How This Community Compares

  • Rated 3.9 against a 4.13 average across the 133 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

What Residents Are Saying

helpful staffclean apartmentshelpful teamtire theftcaring staffsafe homeinformative staffgymsmooth processleasing process

How We Score Communities

How We Score
Star rating 29
Review volume 94
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings by Category

5
99
4
7
3
1
2
5
1
33

Common Questions About This Community

Is Smart Living Heights pet-friendly?
Its website lists pet-friendly rentals. Reviews do not describe the pet policy.
What does parking cost?
The website lists covered parking at $75 per month.

Similar apartments nearby

Heights 2121
68

Heights 2121

4.0(453)✓ Google-verifiedPublishes prices

Most of the praise centers on staff. Several residents name leasing agents and maintenance techs as quick and kind. Many say the grounds feel quiet and the units look clean. Recent five-star reviews are common. The two one-star reviews describe a different picture. They report air conditioning that never fully worked, mold, roaches, and brown tap water. They also say calls to the leasing office went unreturned.

Pet-Friendly Apartments
Santoro
63

Santoro

3.7(432)✓ Google-verifiedPublishes prices

Reviews split sharply by era. Recent residents often praise the new management, quick maintenance visits, and renovated halls and pool. Older reviews describe pool closures, unanswered repair requests, and a decline under earlier owners. Staff names come up often: Tulio in maintenance, Benita and Tiffany in the office. Some residents say repairs still stall, and one reports flies and no callbacks. Pool, gate, and towing complaints show up repeatedly in the same period.

Pet-Friendly Apartments
Whitney at the Heights
74

Whitney at the Heights

4.2(111)✓ Google-verified

Most reviewers say the leasing team is friendly and helpful, especially during move-ins and lease renewals. Many praise recent management changes, the resident events, and the renovated units. Maintenance also gets credit for quick, caring fixes. Security and upkeep draw the sharpest criticism. One resident describes ongoing wheel and car theft, broken gates, and cameras that do not work. Another waited nearly an hour at an unstaffed front office.

Pet-Friendly Apartments

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-10-23