What do pet owners pay here?

The business's website lists a one-time pet fee of $400 and pet rent of $30 per month per pet.

Does the community have a pet park?

Yes. The business's website lists a pet park among its amenities.

Heights 2121

Updated 2026-10-23 · 3,029 reviewed · 204 listed · Scored from 453 Google reviews · How we rank ›

4.0(453) 68 composite score See reviews on Google ✓ Google-verified Publishes prices

Pet-Friendly Apartments

Location: Lazybrook / Timbergrove, Houston
Service: Pet-Friendly Apartments
Reviews: 453
Ranking: #84 in Pet-Friendly Apartments
Best for: Pet owners who want a quiet community and value responsive on-site staff

Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.

What We Found

Most of the praise centers on staff. Several residents name leasing agents and maintenance techs as quick and kind. Many say the grounds feel quiet and the units look clean. Recent five-star reviews are common.

The two one-star reviews describe a different picture. They report air conditioning that never fully worked, mold, roaches, and brown tap water. They also say calls to the leasing office went unreturned.

Praised for

Friendly, helpful leasing and maintenance staff
Quiet, peaceful community
Clean, well-kept apartments
Resident events and food trucks

Watch-outs

Unresolved maintenance, including air conditioning
Mold and roach reports
Discolored tap water reported
Leasing calls going unreturned

friendly-staffquiet-communityclean-facilitiesresponsive-managementmaintenance-delayspest-issuesunresponsive-office

Best for: Pet owners who want a quiet community and value responsive on-site staff

Think twice if: Maintenance, air conditioning, mold, or pest problems are a dealbreaker. Two recent one-star reviews describe these issues going unresolved.

What this Community Does Well

Pet park and pet-friendly policy
Pool, fitness center, and clubhouse
Staff praised by name in many reviews
Quiet setting with resident events

What to Know Before Signing a Lease

Reviewers name Noah (maintenance), Adriana, Iris, Marcella, and Ana (leasing) for good service
Website lists a pet one-time fee of $400
Website lists pet monthly rent of $30 per pet
Website lists a pet park, pool, and grilling station

How Residents Rate Management, Maintainance & More

Pet-Friendly Apartments: Website lists a pet park and per-pet fees; reviews do not discuss pet policies.

How This Community Compares

Rated 4 against a 4.13 average across the 133 pet-friendly apartments businesses listed here.
Has more Google reviews than 96% of the businesses in this directory.

What Residents Are Saying

helpful staffkind staffquiet environmentpool tabledog parksstorm cleanupolder apartmentsclean apartmentsunit upgradesfriendly neighbors

How We Score Communities

How We Score

Star rating 34

Review volume 100

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Ratings by Category

308

Common Questions About This Community

What do pet owners pay here?: The business's website lists a one-time pet fee of $400 and pet rent of $30 per month per pet.
Does the community have a pet park?: Yes. The business's website lists a pet park among its amenities.

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Most reviewers say the leasing team is friendly and helpful, especially during move-ins and lease renewals. Many praise recent management changes, the resident events, and the renovated units. Maintenance also gets credit for quick, caring fixes. Security and upkeep draw the sharpest criticism. One resident describes ongoing wheel and car theft, broken gates, and cameras that do not work. Another waited nearly an hour at an unstaffed front office.

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Many reviewers praise the leasing team, especially Cordara and Stephanie, for patient help during tours and move-ins. Apartments are often called clean and the community quiet. Repairs and office access draw the sharpest complaints. Negative reviews describe ant and roach problems, a power outage in Building 1, and repair requests that took months. Several say the office is hard to reach and closed on weekends. One reviewer alleges unfair treatment by a manager. Prospective renters should tour in person and ask about pest control.

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Santoro

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Reviews split sharply by era. Recent residents often praise the new management, quick maintenance visits, and renovated halls and pool. Older reviews describe pool closures, unanswered repair requests, and a decline under earlier owners. Staff names come up often: Tulio in maintenance, Benita and Tiffany in the office. Some residents say repairs still stall, and one reports flies and no callbacks. Pool, gate, and towing complaints show up repeatedly in the same period.

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Heights 2121

What We Found

What this Community Does Well

What to Know Before Signing a Lease

How Residents Rate Management, Maintainance & More

How This Community Compares

What Residents Are Saying

How We Score Communities

Ratings by Category

Common Questions About This Community

Similar apartments nearby

Whitney at the Heights

Smart Living Heights

Santoro

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