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Kimpton Apartments

Updated 2026-10-23 · 3,029 reviewed · 204 listed · Scored from 339 Google reviews · How we rank ›

3.7(339) 63 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Kimpton Apartments
Location
Braeswood, Houston
Service
Pet-Friendly Apartments
Reviews
339
Ranking
#107 in Pet-Friendly Apartments
Best for
Pet owners who want a leasing team that answers questions well

Core details are sourced from this business's Google Business Profile (checked 2026-10-23). Website-sourced details were fetched 2026-07-21.

What We Found

Reviews split sharply. Many five-star reviews praise leasing staff, especially a front desk agent named Josfai, for patient help during move-in. Lower reviews describe broken gates, trash, weed smoke, unsafe visitors at night, and rough move-ins.

Praised for
  • Helpful leasing staff
  • Quick maintenance on some repairs
  • Well-kept grounds for some residents
  • Easy move-in process
Watch-outs
  • Security and gate problems
  • Trash and cleanliness in common areas
  • Management turnover
  • Water heater and water pressure problems
friendly-staffresponsive-managementwell-maintained-groundsmaintenance-delaysnoisy-neighborsunresponsive-officesafe-neighborhoodoutdated-units
Best for: Pet owners who want a leasing team that answers questions well
Think twice if: Security, gate reliability, or trash and cleanliness are dealbreakers. Several recent reviews raise these concerns.

What this Community Does Well

  • Dog park and pet-friendly community
  • Helpful leasing staff
  • Resort-style pool and fitness center (per website)

What to Know Before Signing a Lease

  • Front desk agent Josfai is named in many five-star reviews
  • Website claims a dog park, coffee bar, and yoga room
  • Website lists covered parking and parking garages
  • Google-verified, wheelchair-accessible entrance and parking

How Residents Rate Management, Maintainance & More

Pet-Friendly Apartments
Google topics mention a dog run and reviews do not describe pet policies in detail

How This Community Compares

  • Rated 3.7 against a 4.13 average across the 133 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

What Residents Are Saying

helpful stafftamiabeautiful apartmentsdog runcommunity eventsrenovationsquick maintenanceaffordabilitygame nightquiet

How We Score Communities

How We Score
Star rating 15
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Ratings by Category

5
193
4
31
3
18
2
8
1
89

Common Questions About This Community

Does Kimpton have a dog park?
Its website lists a dog park and a pet-friendly community. Google review topics also mention a dog run.
Are the leasing staff helpful?
Many recent reviews praise leasing staff, especially a front desk agent named Josfai, for helping during move-in.

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Leasing staff, especially Celinda and Joanna, earn the most praise for helping people apply and move in. Many positive reviewers also like the renovated units. The strongest complaints are about roaches, mold, plumbing backups, and broken air conditioning. Several reviewers say maintenance is slow or never comes. Negative reviews describe repeated repair failures, water shut-offs, and trouble getting deposits back. Some tenants say the office stopped answering calls and messages. The 26% of one- and two-star ratings are mostly tied to these maintenance and billing problems, not the front desk.

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Last updated 2026-10-23