
Villa Luna Apartments
Leasing staff, especially Celinda and Joanna, earn the most praise for helping people apply and move in. Many positive reviewers also like the renovated units. The strongest complaints are about roaches, mold, plumbing backups, and broken air conditioning. Several reviewers say maintenance is slow or never comes. Negative reviews describe repeated repair failures, water shut-offs, and trouble getting deposits back. Some tenants say the office stopped answering calls and messages. The 26% of one- and two-star ratings are mostly tied to these maintenance and billing problems, not the front desk.

